Contact Centre Specialist

2 weeks ago

North Sydney, Australia Charterhouse Partnership Full time

Contact Centre Specialist | $65,000k package | Hybrid
- Retail or hospitality background is highly regarded
- No experience necessary - Training provided
- Monday - Friday

My client is an insurance leader on the search to recruit 10 new positions in the new year

If you have been working in a customer service role and struggling to get your foot in the door in an office environment, this could be the opportunity for you

**Responsibilities**:

- Assist customers with product information queries
- Provide pricing and catalogue information
- Take ownership of customer enquiries and follow up
- Manage and resolve escalated or complicated customer enquiries
- Accurately enter customer information into internal databases
- Act as a representative for the business, ensuring empathy and confidentiality when speaking with customers

**A bit about you**
- Strong focus on customer experience
- Exceptional customer service skills both written and over the phone
- Enthusiasm and passion for providing top class customer service
- Display eagerness and willingness to learn
- Must be permanent resident | Fully vaccinated

Follow links to apply

**Salary**: $64,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North Sydney, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

  • Contact Centre Officer

    2 days ago

    North Ryde, Australia Small Animal Specialist Hospital Full time

    Supportive team environment - Learn from some of the best in the Industry - Excellent work-life balance The Small Animal Specialist Hospital (SASH) is the largest Veterinary hospital in the Southern Hemisphere offering referral services across two Sydney locations. At SASH, we are committed to providing exceptional care and service to pets, their families,...

  • Contact Centre Specialist

    1 week ago

    Sydney, New South Wales, Australia The Royal Australasian College of Physicians Full time $104,000 - $130,878 per year

    Posted: 08/09/2025Closing Date: 17/09/2025Job Type: Fixed Term ContractLocation: Sydney CBDJob Category: Call Centre and Customer ServiceAbout the RACPThe Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the...

  • Senior Contact Centre Specialist

    2 weeks ago

    Sydney, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Overview We’re on the lookout for a Senior Technical Specialist to support one of the most significant Federal Government Contact Centre operations in the country. If you’re passionate about delivering exceptional service, thrive in a NOC-style environment, and want to work with cutting-edge technology,...

  • ▷ Urgent! Contact Centre Specialist

    4 weeks ago

    Sydney, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: We’re on the lookout for Contact Centre specialists to support one of the most significantFederal Government Contact Centre operationsin the country. If you’re passionate about delivering exceptional service, thrive in aNOC-style environment, and want to work with cutting-edge technology, this is your...

  • Contact Centre Agent

    1 week ago

    North Sydney, Australia McCorkell Group Pty. Ltd. Full time

    **About Us**: We are a dynamic company specializing in providing innovative marketing solutions across various industries. We’re seeking motivated and adaptable Contact Centre Agents to join our team in North Sydney. This is an exciting opportunity to contribute to impactful marketing campaigns in tech and beyond, while developing skills across lead...

  • Director, Managed Contact Centre Services

    5 days ago

    North Sydney Council, Australia Peoplebank Full time $120,000 - $200,000 per year

    Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services across commercial and government clients.The...

  • Director, Managed Contact Centre Services

    4 days ago

    North Sydney Council, Australia Peoplebank Full time $120,000 - $180,000 per year

    Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services across commercial and government clients.The...

  • Contact Centre Officer

    10 hours ago

    Sydney, Australia Pickles Auctions Full time

    Location: - Sydney - Employment Type: - Full-Time Permanent- Department: - Digital - Customer Contact Team 2**WHY WORK FOR PICKLES** - Join a close-knit and friendly team with a supportive Supervisor. - Virtual training and development provided. **ABOUT THE ROLE** We are looking for a collaborative customer service superstar to join our Customer Contact...

  • Contact Centre Manager

    10 hours ago

    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL Salary Package: $120K per annum (HEW Level 8), plus 17% Super Contract Type: Full-time, 2 Year Fixed Term Contract Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde About the role At Macquarie University, we are committed to empowering students on their journey to higher education. As the Contact Centre Manager...

  • Director, Managed Contact Centre Services

    4 days ago

    North Ryde, New South Wales, Australia Peoplebank Australia NSW Full time $120,000 - $180,000 per year

    Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services across commercial and government clients. The...