Customer Service Assistant

2 weeks ago

Boronia, Australia Moddex Full time

**MODDEX- where "Everything Fits"** Moddex is officially named **#6 BEST WORKPLACE 2021**, Australia (small business) and recognized as a _Great Place to Work, 2020 & 2021_ by Great Place to Work and our employees Moddex is an innovative organisation and Australasia’s leading manufacturer of modular handrail and balustrade systems, located in Australia and New Zealand. Working for Moddex is not just about our unique products and solutions, that fit so well together. It is also about how we fit together as a company - as people working in a team. All the elements of a project connected from start to finish and beyond with every one of us having an important part to play. A unique opportunity now exists for **Customer Service Assistant** to work at Moddex located in **Boronia VIC **on a **Full-Time **basis. **Some Key Responsibilities and Tasks Include**: - Take incoming calls and web enquiries from repeat customers - Take incoming calls from Architects with queries on our products - Assist walk-in clients - Participate in Tele Sales campaigns (Outbound calling) - Assist project consultants with take offs, mark ups and quoting when required - Assist the Estimator with Tender overflow - Complete supplier registration paperwork, and tender submission forms where required - Keep opportunities and tasks in the CRM clean and up to date - Any other support tasks that may come up from time to time - Assist project managers with preparing SWMS and project paperwork such as Warranties etc - Assist with organising schedules, raising PO’s etc if required - Categorise A, B, C and manage repeat client database in the CRM - Report on client spend and trends - Make regular check in calls and record notes - Co-ordinate and drive campaigns to increase share of wallet/customer spend - Share feedback with team members and populate NPS scoring - Manage loyalty programs and customer gifting/incentives - Follow up on concerns on or complaints received - Raise NCR’s - Support Marketing as required with reaching repeat client base **Some of The Key Competencies We Require**: - Strong customer service skills - Problem solving and decision-making abilities - Organised and responsive - Excellent written and verbal communication skills - Attention to detail - Able to work as part of a team and independently when necessary - Excellent time management - Strong sense of confidentiality and professionalism - Exceptional at multiskilling **Beneficial Experience**: - Good computer skills - Quick learner - Confident dealing with customers - Construction industry knowledge **Remuneration.** Salary will be experience based and negotiable. **Great Place to Work (We are so proud of this, we thought we would say it again.)** Moddex is officially named **#6 BEST WORKPLACE 2021**, Australia (small business) and recognized as a Great Place to Work, 2020 & 2021 by Great Place to Work and our employees **Our Company Values**: Work Hard, Have Fun. | Own It, Do It. | Make Our Customers Smile. | Stare Down The Challenges. | One Winning Team. **Our People Are Rewarded By**: Working within an innovative organisation who always strive for greater | Providing regular formal training and support | Having access to a great career paths | Working in a professional culture.Want to know more about Moddex? Click here

  • Customer Services Officer

    1 week ago

    Boronia, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Knox Leisureworks - Boronia 3155** - Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Multiple part-time and casual positions available This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Food Service Assistant

    2 days ago

    Boronia, Australia Clovelly Cottage Full time

    CLOVELLY COTTAGE (Boronia) - Aged Care - PPT or FT Take the opportunity to join our catering team as a Food Services Assistant (FSA): - Reporting to the Head Chef you will provide assistance with delivery, preparation and clean up after meals - Ensure dining areas and kitchen are kept tidy and in a safe state at all times ABOUT YOU: - Food Safety Handler...

  • Food Services Assistant

    1 week ago

    Boronia, Australia Mercy Health Full time

    **ABOUT THE ROLE: Looking for an enthusiastic person to join our food service team** **Summary of the role: FSA **Morning shifts available 07.30am to 13.30pm or Cooking shifts 09.30-17.30 in our small but busy Aged Care kitchen. - Part-time and casual position/s available - Mercy Place Boronia located in Montrose - Reporting to the Catering and Housekeeping...

  • Food Services Assistant

    1 week ago

    Boronia, Australia Mercy Health Full time

    **ABOUT THE ROLE**: **Looking for an enthusiastic person to join our food service team** **Summary of the role**:Morning shifts available 07.30am to 13.30pm in our small but busy Aged Care kitchen. - Part-time and casual position/s available - Mercy Place Boronia located in Montrose - Reporting to the Catering and Housekeeping Manager you will provide...

  • Internal Phone Sales and Customer Service Specialist

    6 days ago

    Boronia, Victoria, Australia Whites Powersports Australia Full time $50,000 - $70,000 per year

    Internal Phone Sales and Customer Service Specialist (Boronia, Melbourne)Our CompanyWhites Powersports is one of Australasia's largest motorcycle parts & accessories businesses. We are a company with international goals, and this is an opportunity to join the team as we build these goals into reality. We are a progressive, forward-thinking family business...

  • Food Services Assistant

    4 days ago

    Boronia, Australia Medical And Aged Care Group Full time

    **Residential Aged Care Home**: - ** Friendly team and great working environment**: - ** Education, training and career opportunities**: - ** Staff reward and recognition programs**: - ** Located in Boronia, Victoria** **Excellent opportunity for enthusiastic and experienced aged care staff who have a can-do attitude, to join our team** **About...

  • Food Service Assistant

    2 days ago

    Boronia, Australia Medical & Aged Care Group Full time

    The FSA is a valued team member who reports to the Chef of the Home and is responsible for preparation of meals for the residents, organising food orders, ensuring menus and specialised diets including supplements and texture modified foods are of a high standard. The Chef supervises a team of Food Services Assistants who support all kitchen activities. The...

  • Food Service Assistant

    2 days ago

    Boronia, Australia Medical & Aged Care Group Full time

    **Lifestyle Assistant**: Boronia Aged Care - **Friendly multicultural work teams and great working environment**: - ** Education, training and career opportunities**: - ** This role is on an alternating roster that includes Weekend shifts.** **_ Excellent opportunity for enthusiastic and experienced aged care staff who have a can-do attitude, to join our...

  • Pharmacy Assistant

    4 days ago

    Boronia, Australia TerryWhite Chemmart Full time

    Pharmacy Assistant required at a new TerryWhite Chemmart store in Melbourne's Eastern suburbs. Why TerryWhite Chemmart? With over 60 years dedicated to caring for families, TerryWhite Chemmart has a reputation as some of Australia’s most trusted chemists. At TerryWhite Chemmart we believe ‘health is everything’. With a growing network of pharmacies...

  • Lifestyle Assistant

    2 weeks ago

    Boronia, Australia Clovelly Cottage Full time

    About Us If you are looking for a rewarding career and you want to make a difference, then this is the position for you! Autumn Aged Care is a medium-sized, Melbourne based service. We go out of our way to make residents’ lives meaningful and truly connected. Our staff are our greatest asset. About the Position The Leisure and Lifestyle Assistant is...