School Technical Officer

**About the Department**:
The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

**About Maleny State High School**:
We are located in the Sunshine Coast hinterland. With a student population of 750 Year 7 - 12 students, Maleny State High School has a small school feel, with big school outcomes.

At Maleny State High School we aim to develop learning potential and resilience in students in three main ways:
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Establishing caring relationships (taking time to find out about students' needs and to work with them).

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Delivering high-expectation messages (empowering students to rise above negative circumstances).

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Providing opportunities for active participation and contribution to school and community life.

Our strong belief in effective teaching and learning via the Art and Science of Teaching (ASOT) pedagogical framework, a supportive environment, and positive relationships is promoted within the philosophy that each person needs to take serious responsibility for their own behaviour.

**Role**:Responsibilities include**:

- Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
- Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.

**Skills/ knowledge required**:

- Strong Technical knowledge of server hardware and configuration, and networking peripherals.
- A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Understanding of Local Area Networks and of Wide Area Networks.
- Experience using remote support tools to support servers and workstations remotely, within the school environment.
- Sound working knowledge of network security and security protocols

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.
Please refer to the attached role description for any mandatory requirements for this position.

**Interested? To Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page response to the How you will be assessed section of the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.