Care Navigator

PRIMARY DETAIL- Attractive salary package, up to Registered Nurse level 8 salary based on experience and our Enterprise Agreement pay grade. Access to salary packaging via Maxxia to maximise your take home pay. (Including venue hire, meals, entertainment and novated leasing).- Part time, 3 year fixed term contract,- Be part of a University-owned, innovative academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged. The Role MQ Health is currently seeking a Care Navigator to provide the support and coordination of care for patients accessing multi-disciplinary allied health services through MQ Health. In this role, you will support patients through their end - to - end journey at MQ Health. This includes essential tasks such as actively triaging referrals, educating patients on their care plans and goals, maintaining up to date records of patient interactions and progression, whilst also ensuring necessary appointments and services are arranged for them. This role also largely supports General Practitioners (GPs) and Allied Health Professionals. You will act as the central communication point for GPs, Allied Health Professionals and patients. You will support GPs in the development and creation of care plans and facilitating essential recall and reminder processes. This role is a fabulous opportunity for a team player who is passionate about providing patient centred care and collaborating closely with experienced health professionals in a hospital and clinics setting. About Us Macquarie University Hospital is Australia’s first and only private not-for-profit teaching hospital on a university campus. The hospital sits under the umbrella of MQ Health , encompassing the Faculty of Medicine, Health and Human Sciences and other specialised clinical services. Modelled on renowned international university hospitals, our approach to treatment is based on combining the best available knowledge, expertise and technology to ensure our patients receive a comprehensive and integrated service, as well as the utmost compassion, support and care. We offer fabulous Employee Benefits including: - Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us- Post graduate study and ongoing education support through scholarship programs.- Corporate private healthcare rates- Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate To Apply To be considered for this position, you will demonstrate the below requirements in your CV and a 1-2 page cover letter.- Minimum 3 years’ experience in General Practice Nursing or Community Nursing- Experience working in Care Navigator position or similar- Experience working with a range of allied health practitioners in the provision of patient care across clinic and community settings- Strong communication skills- Strong leadership skills and ability to take the initiative in resolving issues/problems- Demonstrated capability to critically think and respond to clinical changes- Demonstrated ability to multitask in a complex environment- Demonstrated ability in assessing, planning and implementing preventative care approaches to health care- Demonstrated ability in creating and managing patient care plans as part of a multidisciplinary team- Well-developed computer skills including the use of electronic medical records systems, digital health systems, MS Word, Excel and web-based research - **Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.**_ Specific Role Enquiries: Diana Dous, Senior Manager - Strategic Projects and Primary Care, General Role Enquiries: Bill Egarchos, Talent Acquisition Consultant, Applications Close: Sunday 29th June 2025 at 11:55pm (AEST) Login to Workday and go to the Careers App > Find Jobs. Applications Close: 29/06/2025 11:59 PM Diversity and Inclusion - Innovation and ingenuity thrive at Macquarie when diversity, equity and inclusion take centre stage. We embrace a culture where diversity of background, experience and perspective are fundamental to our success. We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. - Flexible Work At Macquarie, we believe in providing flexibility, supporting our staff to manage their personal commitments, while optimising their work performance and contributions to MQ Health. To learn more about our culture and hiring process, explore- MQ Health