Business Support Officer

Business Support Officer
**Title **Business Support Officer **Position Number **1657
**Reports to **Chief Data and Technology Officer **Division **Data & Technology
**Direct **Nil **Unit **N/A
**reports**
**Job type **Permanent **Location **Brisbane
**Salary per **$83,317.84 (exc Superannuation) **Position Classification **AC-B
**annum**

**Who is the National Heavy Vehicle Regulator?**
The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as a national entity responsible for
regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. Located in Brisbane, the NHVR minimises the
compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistencies across state and
territory borders, and ultimately for the heavy vehicle business with government in Australia.
**What is important to us?**
At the NHVR our workplace values set the tone for our organisational culture:

- People matter
- Customer first
- We add value
- Strong partnerships

We value staff with a genuine belief in the work they do and the benefit it will bring. We aim to develop a supportive
work environment which we believe will be achieved by a focus on professionalism, team work and collective values.
**What do we expect of our employees?**
The NHVR is seeking an individual who:

- Is committed to meet and exceed the expectations of our clients and stakeholders
- Is energised by identifying new approaches and solutions
- Is innovative in addressing day-to-day challenges
- Is supportive towards colleagues and contributes towards making their workplace an enjoyable place to be

**Commitment to safety, diversity and anti-discrimination**
The NHVR is committed to providing a safe, forward-thinking and tolerant work environment. Diversity within our
workforce is valued as being representative of the standards, values and diversity within the community and clients we
serve.
**Environment**
Through leadership and influence, the NHVR administers a national system that delivers consistent and streamlined
regulatory services and administration to the Australian heavy vehicle road transport sector, reducing regulatory burden
whilst enabling greater safety and productivity.

Position Description | Business Support Officer

The Data and Technology Division enables NHVR in it’s objective to be a modern, data lead regulatory through the
development and implementation of Information, Data and Analytic strategy across all NHVR core functions. This
includes the delivery of best practice technology, IT operations, information, architecture and security functions as well
as the execution of digital enabling solutions that will mature and support the NHVR’s vision and strategic direction
**Primary Objectives**
The Business Support Officer to the Chief Data & Technology Officer will provide efficient, professional and confidential
executive support to the Chief using a range of administrative skills.
**Key Responsibilities/Accountabilities**
- Coordinate the daily business of the Chief Data and Technology Officer and Chief Corporate Officer by regularly

reviewing diaries, meeting and travel demands and identifying possible issues which may impact on the activities of
both Executives.
- Analyse enquiries and requests from internal and external stakeholders, determine and take appropriate action on

behalf of the Chief, including the redirection of enquiries to appropriate personnel.
- Maintain client confidence and protect the professional integrity of the Chief by keeping information confidential.
- Communicate and liaise with senior executives from public and private organisations on a wide range of issues,

respect confidentiality and maintain effective working relationships.
- Manage the flow of incoming / outgoing correspondence of both Executives.
- Coordinate meetings for the Chief’s, including coordination of attendees, organising pre-briefs, presentations and

speaking notes where required, and preparation of meeting minutes.
- Provide historical reference by developing and utilising filing and retrieval systems.
- Continually review duties and operations to ensure optimal efficiency in the business support role.
- Coordinate the arrangement of travel bookings for the Chief’s and both divisions for travel in an efficient and cost

effective manner.
- Adhere to all NHVR policies and procedures to ensure compliance with NHVR internal processes.
- Comply with WH&S policies and procedures and contribute and promote a safe and healthy work environment.
- Effective and efficient management of all recruitment with timely requests
- Perform the role of Secretariat for the Data and Technology Governance Board
- Provide support to the Director Technology Commercial and Contracts and Data and Technology division with the

preparation of purchase order requests as required,assist with the team mailbox to ensure work is actioned in a
timely manner, assist with preparation of documentation for contract and