Team Leader Consulting Suites

3 days ago

Berwick, Australia St John of God Health Care Full time

Your role at St John of God St John of God Berwick Hospital

You will be responsible to provide a high standard of administrative support to Consulting Doctors, ensure a high level of customer service is provided to Consulting Doctors and their patients and provide assistance to the Consulting Suites Co-ordinator.

The Position
- Foster a clinical team culture of interdisciplinary collaboration leading to improved patient outcomes
- Monitor patient, doctor and caregiver satisfaction results. Respond to results by ensuring interventions are designed, implemented and evaluated to address areas which fail to meet benchmark standards.
- Provide leadership, through effective personal, professional communication, and interpersonal capabilities and change management as well as team and strategic capabilities - as outlined in the SJGHC Leadership Profile.
- Access and interpret data to monitor and improve the quality of the service or identify new opportunities in order to grow the ministry and provide a strategic direction and vision for the unit.
- Supervise Consulting Suites administration staff to ensure all key duties are undertaken.
- Monitor delegated tasks to ensure correctness.
- Booking and scheduling of Consulting Doctor’s appointments and to maintain an accurate record of patients seen.
- Participate in the documentation of Risk Assessments and Standard Operating Procedures for activities that could pose a OHS risk.

You will have to demonstrate high level of efficiency in multi-task office environment and be familiar with medical terminology proficiency, with sound communication skills and the ability to communicate effectively with general public, patients, doctors, fellow caregivers and management.

To be successful, you will have initiative and demonstrate reliability, be self-motivated and able to work without supervision, have strong literacy and organisation skills, and be efficient at multi-tasking within an office environment.

Above all, patient care will be at the core of everything you do committing to and Supporting our Mission and Values.

We can offer you
- Salary: $66,000 to $67,000, plus 11% superannuation
- A Permanent Full time position available
- Generous salary packaging options
- Up to $15900 on a range of benefits such as mortgage, your rent, or other everyday living expenses
- Up to $2650 on meal entertainment, holiday accommodation and venue hire
- Access to novated leasing to use pre-tax dollars for a car and expenses
- A welcoming & supportive culture
- Flexible work options
- Discounts on hospital services & private health insurance
- Option to purchase up to two weeks of additional annual leave
- Dynamic role in multidisciplinary team

For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5623.
- All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 and Influenza in order to fulfil the requirements of the role._

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