Business Direct Advisor

5 days ago

Melbourne City Centre, Australia NAB Full time

Business Direct Advisor
- Job number: 800574
- Primary position location: VIC- Melbourne CBD
- Category: Banking & Financial Services
- Category: Business Banking
- Category: Call Centre/Contact Centre
- Work type: External
- Work type: Permanent Full time
- Closing at: May 13 2025 - 23:55 AEST

**Favourite**

**Business Direct Advisor**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

**SUMMARY**

In the Business Direct Advisor role, you will be joining a team that is nothing short of customer obsessed. Each day you will go above and beyond to service calls from all segments of business customers and resolve their initial query. This role has a start date of 10th June.
- Build rapport, credibility and remain present with the customer during the enquiry
- Participate and contribute to the daily operating rhythm including up-skilling, reporting and servicing standards

**Join the Business Direct Team that’s doubling down on moving with speed by**:

- Seek opportunities to provide feedback to drive efficiencies to current processes
- Input important data into our systems, generating relevant reports and maintaining records daily.
- Actively participate in professional development, 1:1 performance management and coaching sessions with the Team Lead

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- A passion for delivering an amazing experience to customers, an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- An appreciation for inclusion and the diversity of our customers
- Have excellent time management and problem-solving skills
- Able to work the following hours. Standard business hours for the first 3 months in Docklands, then a rotating roster (Monday to Friday) 8am - 8pm. There is the option to work weekends from 9am - 6pm, but these shifts are rarely available.
- To attend an assessment centre (if successful throughout screening) which will be held on Thursday 15th May at Docklands, either 9am - 12pm or 1.30pm - 4.30pm

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Business Direct Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Nab - National Australia Bank Full time

    **Business Direct Advisor**:**Job no**: VOLBDADOCKNOXVIC24**Business unit**: Business and Private**Work type**: Permanent Full time**Region**: VIC- Melbourne CBD, VIC- North East regionYour job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in...

  • Corporate Direct Lending

    3 weeks ago

    Melbourne, Victoria, Australia Epsilon Direct Lending Full time

    Get AI-powered advice on this job and more exclusive features.Permanent / Full time Epsilon Direct Lending (Epsilon) is an Australian based and focused private credit asset management firm with offices in Melbourne & Sydney.We are an active middle market corporate direct lender, with a flexible investment mandate and committed capital.Our team is focus on...

  • Corporate Direct Lending

    3 weeks ago

    Melbourne, Victoria, Australia Epsilon Direct Lending Full time

    Get AI-powered advice on this job and more exclusive features.Permanent / Full timeEpsilon Direct Lending (Epsilon) is an Australian based and focused private credit asset management firm with offices in Melbourne & Sydney.We are an active middle market corporate direct lender, with a flexible investment mandate and committed capital.Our team is focus on...

  • HR Business Advisor

    3 weeks ago

    Melbourne, Victoria, Australia Business NSW Full time

    Join to apply for the HR Business Advisor role at Business NSW We're looking for a skilled HR Business Advisor to join our People and Culture team at our Cheltenham office. Reporting to the Head of Business Partnering, you will be a key member of a small, collaborative business partnering team delivering practical HR consulting and advisory services to...

  • HR Business Advisor

    3 weeks ago

    Melbourne, Victoria, Australia Business NSW Full time

    Join to apply for the HR Business Advisor role at Business NSWWe're looking for a skilled HR Business Advisor to join our People and Culture team at our Cheltenham office. Reporting to the Head of Business Partnering, you will be a key member of a small, collaborative business partnering team delivering practical HR consulting and advisory services to...

  • Policy and Governance Advisor

    5 days ago

    Melbourne City Centre, Australia Labour Hire Authority Full time

    The Victorian Government established the Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. The LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire...

  • Business Advisor

    1 week ago

    Melbourne, Victoria, Australia Holstep Health Full time

    Join Our Growing Team at Holstep HealthPosition: Business Advisor - CEO Office Location: West Heidelberg and CoburgType: Permanent - Full TimeReporting to: CEOWhy Join Us?This is a unique opportunity to work alongside the CEO and executive leadership of a purpose-driven community health and services organisation making a tangible difference in the community....

  • Direct Lending Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Nab - National Australia Bank Full time

    **Direct Lending Advisor**:- for this job, opens in new window**Job number**: 796632**Business unit**: Personal Banking**Work type**: Permanent Full time**Region**: VIC- Melbourne CBD- **Start date 14th January 2025**:- **Full training provided, no banking/lending experience required**:- **Full time, permanent roles across Monday to Friday rotating roster...

  • Future Directions Advisor

    1 week ago

    City of Casey, Australia beBeeCareer Full time $80,000 - $95,000

    Student Futures AdvisorWe are seeking a dedicated and skilled Student Futures Advisor to join our team. This is an exciting opportunity for someone who is passionate about helping young people achieve their full potential.As a Student Futures Advisor, you will be responsible for providing guidance and support to students in their academic and personal lives....

  • Direct Lending Advisor

    1 day ago

    Melbourne, Australia NAB Full time

    Direct Lending Advisor - Job number: 797013 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Banking & Financial Services - Category: Call Centre/Contact Centre - Work type: Permanent Full time - Opening at: Dec 11 2024 at 06:00 AEDT - Closing at: Jan 15 2025 at 23:55 AEDT **Favourite** - **Full training...