Customer Service Representative

3 days ago


Clayton, Australia Chandler Personnel Full time

**Key Responsibilities**:

- Responding to incoming requests within specified timeframes and handling customer enquiries in an efficient and professional manner
- Providing product information, pricing queries and processing orders into the system
- Order hold management
- Follow up of customer requests, issues and complaints to resolution
- Achievement of agreed department KPI’s to drive superior service delivery
- Proactive communication with order timelines
- Developing a strong understanding of the Company’s product range
- Contributing to the team’s continuous improvement initiatives and targets
- Account management and order keying
- Internal sales support - work with sales team to help manage group of accounts over the phone
- Direct sales - proactively upsell to accounts when receiving callsOur client is a leader in Golf products

Looking for a customer service rep

Responsible for providing superior customer service to key accounts to maintain our 100% customer and consumer satisfaction rating.
- Fun and fast paced office environment
- Small team (4 Reps and 1 Team Leader)
- Clayton based
- Free onsite parking
- Onsite gym and staff golf simulator
- Premium focus on OH&S
- Hours 9am - 5.30pm, Monday - Friday

**Job Types**: Full-time, Casual

**Salary**: $25.00 - $27.00 per hour

Schedule:

- 8 hour shift
- Morning shift

**Experience**:

- Customer service: 2 years (preferred)
- System administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location



  • Clayton, Australia Multi-Color Corporation Full time

    Build your Career with an Industry Leader Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are...


  • Clayton, Australia Service Stream Full time

    Primary Location Clayton, VIC Job Description Summary To contribute to the efficiency, profitability, and growth of Service Stream by performing a variety of customer facing and administrative functions to support existing Victorian metropolitan water meter exchange contacts, whilst adhering to relevant statutory legislation and Service Streams Policies...


  • Clayton, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...


  • Clayton South, Australia A1 Blinds Full time

    **Are you the life of the party?** **Do you enjoy helping people?** **Trying to find your first full time administration job?** Then we have the role for you! We are a family owned retail manufacturer of Blinds & Awnings that opened in 1958. We have a position available for Administration and Customer Service Representative to compliment our existing...


  • Clayton, Australia ActronAir Full time

    **‘One team’ that lives by the principles of family, customer, and continuous improvement & innovation**: - ** You grow as we grow!**: - ** We keep it cool with great benefits and passion for what we do** **ABOUT US**: ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since 1984. At...


  • Clayton, Australia Service Stream Full time

    Primary Location Clayton, VIC Job Description Summary Exciting opportunity for a Service Delivery Manager to join Service Stream’s Utilities division, managing a major metering contract About the Role Nature of position: Permanent, Full Time Location: Clayton Reporting Line: Operations Manager Key Responsibilities - Ensure all contractual KPI’s are...


  • Clayton South, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...


  • Clayton South, Victoria, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...


  • Clayton South, Victoria, Australia BlueScope Full time $60,000 - $80,000 per year

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...


  • Clayton, Australia William Adams Full time

    Here is your opportunity to come join the William Adams Product Support Sales team. We are now looking for a highly motivated and customer focused **Product Support Sales Representative.** Reporting to the Sales Manager - Product Support you will be the key contact for parts and service sales within the Eastern Suburbs of Melbourne. This is an exciting...