Case Manager

3 days ago

Central Coast, Australia Sedgwick Full time

Case Manager

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

For a career path that is both challenging and rewarding, join Sedgwick's talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

At Sedgwick, we pride ourselves on our professionalism and expertise, delivering a first-class service which is highly regarded by our clients.

We are currently looking for an experienced **Case Manager **to join our Building Consultancy team on a **Casual Basis **.

**This is a role that can be based in any location in Australia.**

**Your responsibilities will include**:

- Performing service delivery tasks, maintain case systems and databases in accordance with agreed SLA’s or management requirements.
- Maintaining excellent Client/Supplier/Customer relationships through written and verbal communication.
- Recording of time in accordance with Sedgwick’s Time & Cost Recording Policy.
- Prepare and issue billing as per Sedgwick’s billing requirement.
- Manage agreements and relationships with internal and external stakeholders to ensure that service delivery requirements are met.
- Process invoices received from external providers ensuring costs charged are in accordance with any agreed rates or is reasonable for the service(s) provided.
- Any other office related duties as required.

**Ideally you will possess**:

- Year 12 Certificate or equivalent
- Minimum of 2 years in Office Administration
- Cert III in Business Administration (Preferable)
- 3 years in the Insurance Claims or Construction Industries (Preferable)
- Intermediate skills in the use of Microsoft Word such as formatting documents and creating simple formulas, Filter and Sort within Excel.

**Want to know more about Sedgwick and what we do?**

Applications can be made via our careers website.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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