Enrolment and Administration Officer

Competitive Salary with NFP Salary Packaging + Super + More
- A rewarding, for-purpose career, assisting others to reach their potential
- "Top 30 Most Inclusive Employer 2022/2023" - DCA

**Are you passionate about making a difference?**

Access Skills Training (AST) is an RTO division of WISE Employment. We are seeking an **Enrolment and Administration Officer** for our **Bendigo** office to help with reception duties, respond to enquiries and process student enrolments.

If you have a strong sense of empathy and compassion for people living with disability, illness, injury, or employment barriers, this role could be perfect for you. We value individuals who go the extra mile, possess excellent communication skills, and can maintain composure under pressure.

If you have a background in Administration or Education, you could be great fit for this role. We provide comprehensive training to equip you for success in your new role.

**To be considered, you must**:

- Be experienced in a reception or administrative role
- Have full Australian working rights
- Hold a full Australian driver’s license
- Be willing to obtain a National Police Check
- Hold or be willing to obtain a Working with Children Check
- Hold or be willing to obtain an NDIS Worker Screening Check
- Demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset

**Perks of Working at WISE**
- Competitive Salary with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More
- Fantastic reward and recognition initiatives and ongoing learning and development
- An annual Diversity Day, the ability to purchase additional annual leave and various healthy lifestyle initiatives
- Learning and Development Programs
- Company Laptop & iPhone
- Exclusive benefits and discounts from leading retailers through Flare.

**A day in the role involves**
- Receive and log enquiries that come into AST and ensure they are filtered to the appropriate team members.
- Administer short course enrolment processes.
- Input various forms of data onto our Student Management System, aXcelerate.
- Create courses, enter enrolments and update attendance records for new and existing students.
- Learn to manage the data input for delivery plans and training assessment strategies.
- Learn to upload RTO AVETMISS data to SVTS and investigate errors.
- Learn month end data integrity reporting requirements.
- Filing and archiving processes.
- Other duties within Training Support Services team as directed.

**Essential Criteria**
- Experienced in a reception or administrative role.
- Excellent customer service skills and the ability to liaise with a diverse range of clientele.
- Experience in business administration software systems - MS Office suite and Student Management Systems.
- Attention to detail and accomplished time management skills.
- Demonstrated ability to prioritise workload and meet deadlines.
- Demonstrated ability to work individually and as an effective team member.

**WISE Employment**

Celebrating over 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training, and support to the disadvantaged members of our community. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates highly successful, inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

**Are you ready to Apply?**

Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.