Front Office

1 week ago

Melbourne, Australia Hospoworld Resourcing Full time

$55K - 58K + Super + incentives
- Monday to Friday, days only role
- We encourage all hospitality professionals to apply

**About the opportunity**

Reporting to the General Manager this role will focus on helping to grow the MICE segments of this 4.5 star Hotel.

This is a supporting role to an experienced Front Office Manager, taking the lead with the finer details the lead to a smooth and flawless day to day hotel operation.

The role is suited to a hospitality professional looking to kick start their career in a slightly different direction, someone who has an appetite for Front Office and Guest relations and career progression.

You will help manage the inbound end to end process for all hotel inquires, but you will have a focus on the wedding market requiring you to have an excellent level of knowledge with the hotels products, packages & capacities.

**The Role**

This Front Office role offers the opportunity to truly make you the face of this quality establishment.Main Duties are check in
- check out process, answering phone calls, online bookings, Hotel reservations, Restaurant Reservations, gift vouchers and general guest enquiries.This is an administrative role which consists of general reports and daily checklists

You will need to have:

- Previous Front Office experience in a Hotel
- Excellent organisation and time management skills
- Happy and personable disposition with a solutions focussed attitude
- Exceptional communication skills dealing with a variety of backgrounds and cultures
- A head for numbers with financial analysis skills
- Preferably experience using Opera or RMS property management systems

**What’s In It For You?**
- Monday to Friday, days only role
- Inner CBD location -_ 10 minutes from CBD, public transport within minutes from the Hotel_
- Parking available and meals included
- Be part of a hotel that has recently gone under a multi million dollar investment
- Be part of a leadership team that will allow you play with the grey
- Modern management - inclusive culture and all about the common goal

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