Account Manager

**Company Description** About us**:
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Join NCS Australia as an Account Manager, where you will be more than just a point of contact; you will become a trusted strategic advisor, shaping the technology journey for our valued clients. This is a unique opportunity to build deep, lasting partnerships with major enterprises and government organisations, directly contributing to their success. At NCS, you will be empowered to act consultatively, understanding client ambitions and challenges, which places you at the forefront of delivering impactful digital transformations as a part of a leading multinational technology consultancy focused on significant growth in Australia.

Your focus on growth and new business acquisition will be key to your success and ours. We encourage a proactive and entrepreneurial approach; you will actively seek out and identify opportunities to expand NCS’s partnerships by aligning our innovative solutions with clients’ evolving business needs. This role is not just about maintaining relationships; it involves actively driving growth, discovering new avenues for value creation, and contributing directly to NCS Australia’s exciting expansion plans. You will not do this alone; you will thrive by collaborating closely with our talented technical, delivery, and pre-sales experts, leveraging collective knowledge to design and propose compelling solutions that address real-world problems.

In addition to identifying growth opportunities, you will skillfully navigate the commercial landscape, leading negotiations and ensuring the successful closure of deals that provide mutual benefits. Your role will require you to stay informed about industry shifts and the expanding capabilities within NCS, positioning you as a knowledgeable resource both internally and externally. You will act as a crucial advocate for your clients within NCS, ensuring seamless service delivery and fostering client satisfaction.

This dynamic position offers significant scope for impact and professional development within a supportive and forward-thinking team that is making a genuine impact on the growth of NCS in Australia.
**Qualifications**
- Demonstrated experience in B2B Account Management, Sales, or Business Development, preferably within IT services or technology consulting.
- A strong network and understanding of the Adelaide market
- ** Strategic Relationship Management**: Proven ability to build deep, lasting partnerships and act as a trusted strategic advisor, particularly within major enterprises and/or government organisations.
- ** Consultative Approach**: Strong skills in understanding complex client ambitions and challenges, acting consultatively to shape technology journeys and deliver impactful solutions.
- ** Business Development & Growth Focus**: Demonstrated experience in proactively identifying, pursuing, and securing new business opportunities within existing accounts. A clear track record of driving account growth and discovering new avenues for value creation.
- ** Formal Proposal & Response Management**: Experience in managing and contributing to the development of high-quality proposals and responses to formal client solicitations (e.g., RFPs, RFQs, Tenders).
- ** Commercial Acumen & Negotiation**: Ability to skillfully navigate the commercial landscape, lead negotiations effectively, and successfully close deals that deliver mutual benefits.
- ** Proactive & Entrepreneurial Mindset**: An inherent drive to actively seek out opportunities, take initiative, and contribute directly to expansion goals.
- ** Collaboration & Communication**: Excellent interpersonal skills with the ability to thrive when collaborating closely with technical, delivery, pre-sales, and bid management experts to propose compelling solutions.
- ** Technology Alignment**: Aptitude for understanding clients' evolving business needs and aligning innovative technology solutions to address them effectively.
- ** Client Advocacy**: The capability to act as a crucial advocate for clients within NCS, ensuring seamless service delivery and fostering high levels of client satisfaction.
- ** Industry Awareness**: A commitment to staying informed about industry shifts and the evolving capabilities within NCS to act as a knowledgeable resource.

**Additional Information**

**Why join us**:
NCS Australia is where you can feel at home, nurturing your talents and skil