Service Lead

1 week ago

Gordon, Australia Uniting Full time

About the Opportunity
This role is responsible for providing leadership to the local service support team and is required to work closely with the Service Manager and local leadership team including the Care Coach, Homemakers, & Leisure & Wellness Coordinator within our Senior Services aged care facilities.
As the Service Lead, you will ensure the team foster strong relationships and connection with each client and make a real difference in the delivery of person-centred support and services, with a focus on efficiency, resource optimisation and continuous improvement. This role ensures local resources are available to meet client needs and exceed safe and effective quality service standards.
This is a permanent full-time role, based out of our service at Uniting Gordon, ACT.
About you
Tertiary or Diploma qualification in a relevant field, such as Aged Care, Health, Business and/or working towards or equivalent years of experience
Five or more years' experience in supervising a team, and nurturing them through ambiguity and change
Significant understanding for client needs, to convert these into positive service delivery outcomes
Passion for social change and contributing to an organisation of influence for vulnerable, at risk and disadvantaged members of the community
Current driver's licence and access to a comprehensively insured vehicle
Benefits & Culture
At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for staff and clients. We are bold, imaginative, respectful and compassionate.
**Further to this we offer**:
Join an organisation that has a positive impact on our clients and the community
Hands on training, development and mentoring with a leading provider Tax free salary packaging entitlements of up to $16,000 per year (pro-rata) Tax free salary packaged meal & entertainment card of up to $2,650 per year (pro-rata)
About Uniting Aged Care
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability.
Our purpose is to inspire people, enliven communities and confront injustice. Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
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