Resource Allocator

Are you a Rostering Master? Do you have business experience with volumes of supply and demand and working with labour hire? We are on the hunt for someone who has a background as a workforce planner to come join our high flying team in Sydney

We currently have a wonderful opportunity for a Resource Allocator to join our Workforce Planning Department at **Sydney Airport**.

**What Does a Typical Day Look Like?**

As a Resource Allocator you will be responsible for managing the Supply and Demand of our dnata catering workforce. The role will ensure that all roster management and supply and demand is in accordance with national processes within the Ground Star system. You will be processing shift changes/swaps, training, overtime, labour hire update, leave and reviewing supply and demand constantly to ensure staffing coverage is met.
- Administer staff/roster movements and the allocation of labour hire and overtime whilst adhering to all EBA and business requirements
- Ensuring systems data entry and integrity, reports and providing first level as well as input into creating rosters
- Act as primary contact for staff queries relating to published rosters
- Updating systems to reflect accurate staff allocation and shifts
- Cover absenteeism, upload labour hire data, prepare and distribute day sheets for all areas of the Catering Business
- Provide regular and consistent feedback on all allocation processes highlighting any opportunities to the Labour Planning Analyst, Workforce Planner and catering business
- Maintain an understanding of EBA and Industrial Relations requirements and ensure that they are applied correctly (including payroll compliance)
- Reporting on requirements for development of systems and process improvements
- Delivery of a high level of customer service to internal/external customers

**What Do You Need to Be Successful**:

- Previous workforce planning experience in a similar role
- Demonstrate an understanding of and experience in allocation of resources
- Day of operations planning and live task allocation experience highly regarded
- Excellent organisational and planning skills
- Demonstrate ability to effectively work under pressure
- Ability to model, influence and encourage positive behaviours in the team
- Ability to adapt to the changing needs and priorities of a fast-paced business
- Self-motivated, possessing and demonstrating strong communication, customer service and interpersonal skills
- Pro-activeness, can-do attitude, interpersonal skills and conflict resolution
- Strong level of computer literacy skills

**Your employer**:
Part of the Emirates Group, we are highly regarded within the global aviation and meal manufacturing industries.

It is our three Australian brands - dnata catering, snapfresh and marhaba - that enables us to deliver extensive service capabilities and ensures we maintain our reputation as Australasia’s most admired catering and retail partner, specialising in inflight catering, travel retail technology and airport lounge management.

Chosen by many of the world’s top airlines for our fresh, award-winning meals and outstanding service, we operate 15 catering facilities across 9 cities, employ over 2,000 people, produce over 64 million meals and service over 246 thousand flights each year.

We know that it is our people and our communities, that make us great. Which is why we put our people first and give back to the communities in which we operate. Over the past five years, we have supported Australian food rescue organisations to create more than 1.3 million meals for those in need and have raised over $420,000.00 for the Kids with Cancer Foundation, The Smith Family, and other Australian charities.

Please include a cover letter addressing the selection criteria as the first page of your resume.