Reservation Agent

1 week ago

Melbourne, Australia Batman's Hill on Collins Full time

We are looking for a committed Reservation Agent to join our supportive team. The working hours are Tuesday inclusive of Saturday between 10am to 6pm. It is essential to be available between 4pm and 6pm. Other times by mutual agreement between 15 to 36 hours per week depending on business demands, on a permanent part-time basis.

The start for the position is as soon as possible.

Reservation or Front Office experience is preferred as well as knowledge of a property management system. Batman's Hill on Collins is using RMS. However, these technical skills can also be taught.

Essential is:

- Attention to detail
- Excellent written and verbal communication skills
- Problem solving skills
- Excellent guest/customer relation skills
- Enjoying sales

We believe in training and mentoring our teams and provide career opportunities throughout the hotel.

Join our team today

**Job Types**: Part-time, Permanent

**Salary**: $24.08 - $32.65 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

COVID-19 considerations:
Extensive COVID Safety Plan to protect our team and guests.

**Experience**:

- Front Office: 1 year (preferred)
- property management system: 1 year (preferred)
- Reservation: 1 year (preferred)

Licence/Certification:

- COVID19 Vaccination Certificate (preferred)

Shift availability:

- Day Shift (required)

Work Location: One location

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