Administration Specialist

Administration Specialist

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

Do Something meaningful.
- At Sedgwick caring counts_
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do._

Are you looking for a job that will take your skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Access to continual role and non-role based training and development
- Hybrid working solutions
- Career growth opportunities locally and globally

ADMINISTRATION SPECIALIST - Full Time

We are currently looking for an Administration Specialist to support to our claims team based in the Sydney area.

Primary Purpose of the role
- Actively and proactively manage a number of inbox’s meeting SLA timeframes for lodgments, new correspondence and general queries
- Lodge new claims over the phone
- Answering inquiries, providing timely and accurate responses
- Establish and maintain key stakeholder relationships
- Handle complaints in a timely and professional manner
- Manage, sort and distribute incoming and outgoing mail
- Financial duties surrounding raising supplier payments, claim payments management of all Loss Funds and regular bank visits to deposit cheques as required
- High level data entry into claims and management systems, where all available data is entered at the time of lodgment
- Provide high level customer service to customers and clients
- Preparation of claim files for fellow staff members as required
- Manage team workflow of new claims - assigning first file reviews
- Action and manage incoming correspondence in various forms
- Raise payments and complete sanctions checks for multiple claims from the client’s Loss Fund
- Scan in mail for claim files
- Perform miscellaneous job-related duties as assigned and supporting colleagues where required
- Assisting claims teams with workflow during busy periods

About Sedgwick Australia

With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.