Outbound Lead Generation

1 week ago


Melbourne, Australia Shore Solutions Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Are you ready to join an exciting project dialing warm online enquires, working with awesome people within a fun and supportive work environment?

If so, Acquire BPO has an opportunity for you

We are looking for customer service agents with strong attention to detail and computer skills to assist us in dialing online enquires for a leading insurance provider.

About the role
- Calling customers to generating booking and leads
- Cold and warm dialing
- Record clear notes on customer accounts
- Maintain accurate customer account information

Skills and Experience
- Excellent customer service and attention to detail
- Experience in a call center environment
- Able to communicate with professionalism, across all support platforms.
- Data entry / administration skills
- Demonstrate strong computer skills
- Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
- Strong attention to detail

What We Offer
- Competitive salary
- Casual / FT Contracts available (38 hours per week Monday - Friday, 9am - 5pm)
- Paid Training
- Ongoing Training and Development
- Inclusive and Supportive work environment - Everyone is welcomed
- Fun & Rewarding Team Incentives
- Wellbeing and Support Program (EAP)
- Southbank Office Location - Work From Office

What We Value

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life


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