Night Manager
2 weeks ago
Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary.
**The Chen Melbourne - Art Series** is located Just 45 minutes northeast of Melbourne's CBD and walking distance from the Box Hill train station. A unique property where the walls adorned by abstract artist Zhong Chen’s work, guests can enjoy a range of suites as well as spectacular views from the rooftop pool and entertainment deck. During your down time, hop on a train or tram and venture into Melbourne's CBD, where you can immerse yourself in the bustling entertainment, world famous coffee and dynamic art scene culture. Alternatively, enjoy all that the surrounding suburbs have to offer
Bring your experience and passion as a **Night Manager** and join our friendly Front Office Team. A world away from long lines of customers, within this role you will take control of the hotel operations until the day team arrives.
**As our next Night Manager reporting to the Front Office Manager, you will**:
- Manage the overnight operations of the hotel
- Customer service duties including check ins, check outs and managing any guest enquires.
- Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Ensuring the health, safety and well-being of all guests during your shift
- Monitoring hotel security overnight
**What we are looking for**:
- A night owl, who is a self-starter with the ability to work unsupervised
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance
**Accor Benefits**:
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy.
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
**Everyone has a story and we want to learn yours**
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
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