Night Manager

16 hours ago

Melbourne, Victoria, Australia Mantra Epping Full time

Located in Melbourne's fastest growing residential and commercial growth corridor and designed by leading Australian architects and interior designers, **Mantra Epping** represents a new standard in corporate accommodation. Comprising of **214 guest rooms **across a range of styles, "state of the art" conference facilities for up to **500 **delegates and a full range of food & beverage facilities, all designed to ensure the ultimate stay experience.

**As our next Night Manager reporting to the Front Office Manager, you will**:

- Manage the overnight operations of the hotel
- Customer service duties including check ins, check outs and managing any guest enquires.
- Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Ensuring the health, safety and well-being of all guests during your shift
- Monitoring hotel security overnight

**What we are looking for**:

- A night owl, who is a self-starter with the ability to work unsupervised
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

**Why work for Accor?**
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

We live and breathe by our four principles:

- People Crave Belonging
- People Want the Real Deal
- Every Person has a Story
- People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click 'Apply' to begin your journey

**Salary**: $63,924.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Shift availability:

- Night Shift (required)

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