Assistant Manager

2 days ago

Canberra, Australia The Talent Playbook Full time

Flagship venue | Full-time permanent role
- 5-day rosters | 7-day trade
- Development opportunities

We love partnering with this client due to the fact that they are a fun “experience” based retail café and as they are a nationally recognised brand who are loved by millions of Australians.

They have multiple venues that have been destinations for consumers across the country for over 20 years, so chances are, you’ve probably walked through their doors as a customer.

We have an opportunity available as an
**Assistant Manager **at their soon to be opened flagship venue in
**Canberra Central**
**.**

So, if the sound of working with indulgent products and a fun inclusive team environment where team members are a priority, and the focus is on developing talent and career development from within excites you, then we suggest you read on

**The Role**:
If successful, your primary purpose as an Assistant Manager is to ensure your customers are “wowed” at every interaction with your team. Essentially, you are responsible for the effective and consistent operations of the café with the support of the Café Manager.

More specifically, your key accountabilities in this role will be the following:

- Customer first approach
- People management and engagement
- Sales and profit growth
- Operational efficiency
- Workplace Health and Safety and compliance

**You**:
As an Assistant Manager, ideally you will be an energetic, enthusiastic, customer centric and solutions focused individual who loves the hospitality (café) industry.

You will have met the following criteria to be successful:

- Must have proven experience in Café/Restaurant/QSR industry
- Be accountable and a strong manager with ability to delegate
- Ability to support in recruitment, training and development of staff
- Have a collaborative approach to daily tasks
- Basic coffee making and food handling experience is essential
- Ability to create an engaged team culture and influence change
- Be a team vice-captain and know how to manage staff including conflict resolution (up to 3-5 staff per shift)
- Have solid stock management experience
- Venues are open 7 days a week (10 am to 10 pm)
- 5-day rotating roster (38 hours p/week) - be available on weekends
- Must have full working rights in Australia

**The Benefits**:

- A company that you will be proud to work for
- base salary + super (permanent, full-time)
- Kind and dynamic leadership team
- Personalised training and development programs
- Career growth opportunities as the business is going through an aggressive growth plan
- Opportunity to be part of a team of passionate professionals
- A supportive environment and long term job security

If you are interested in this role and believe you will be an asset to our client, we encourage you to
**“APPLY NOW”.

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