Retail Sales Counter Store Assistance

Proudly Aussie Made and Family owned since 1956. Carasel supports local workers with homegrown manufacturing while keeping Australians safe on the roads when working, holidaying, or simply moving their homes. We manufacture towbars (100% Australian-made) here in Sydney.

**Vision**

To continue to be the No.1 destination for Towbars, Trailers, and Accessories.

**Mission**

We proudly keep families, travellers, workers and adventurers on the road with towbars and trailers expertly manufactured and fitted, and serviced on-site.

Encourage our amazing team to get to know each other and work collaboratively together to get the job done. No job is too big or too small when you help each other and work together

**Promise**

Our 65+ years of experience means you’re employed in a family business that prides itself on having a fun, but providing a safe working environment. By providing experienced team members to get the job done we always have someone available to get advice from and manufacturing top quality Aussie made towbars and trailers.

This role is for an immediate start.

**Must be an Australian citizen/Permanent Resident**

**About the role**
- Experience with sales in the motor industry (towbars and/or trailers and car parts is a bonus)
- Be a passionate customer service expert, with previous retail and/or customer service experience who loves assisting customers with a range of enquiries.
- Have the physical capacity to perform the duties required of the role (including handling products of a heavy nature)
- Hold a valid driver’s licence
- Be flexible with work days and hours (We open 6 days a week)

**Duties and responsibilities will include but not be limited to**:

- Welcome and interact with customers in a friendly manner.
- Consult with customers to understand their needs and preferences.
- Demonstrate and explain the products, selecting and suggesting options suitable for the customer's needs.
- Assist customers with purchase choices.
- Retrieve merchandise from the sales floor, stock room, or other inventory locations, ensuring the store is fully stocked at all times & place special orders where needed.
- Collect payment using the POS - store point of sale system, and follow end of day procedures.
- Processes returns and exchanges.
- Perform additional duties as required.

**Benefits and rewards**
- Friendly team to work along your side
- FREE parking onsite
- Close to buses and a short walk from Seven Hills Train Station
- Ongoing training and career development; we encourage and support all of our team to cross train and learn all aspects of our business.
- An inclusive team environment which ensures our team feel that they are important members of the Carasel family
- The opportunity to join a progressive, global, Australian Owned company that continually strives to maintain being number one in the automotive aftermarket business.

**Skills and experience**
- Excellent customer service
- To be proactive and confident to load and unload stock on shelves
- Ability to learn new procedures and multi-task
- Preferred forklift licence for loading and unloading stock from trucks
- Must hold a current NSW licence
- Friendly phone manner
- Willing to work alternate Saturdays (where required)
- Team player that is punctual and reliable

This is an exciting opportunity to join a 65+ year old established, innovative, and growing business, with the potential for career progression. Carasel is extremely proud to have the one family own this Aussie business since 1956.

No Agencies

Pay: $23.17 - $32.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Christmas bonus

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person