
Customer Service X 4
3 days ago
**THE COMPANY**:
Specialists in insurance repairs, property restoration and emergency make-safe services. Australian owned business.
**THE POSITIONS**:
Newly created positions due to company expansion and recently winning major contract.
These positions will work along side the customer service team and report directly to the Customer Service Manager.
**RESPONSIBILITIES**:
- Administrative tasks to assist all departments including Construction, Restorations, Makesafe and Accounts
- Ensure jobs are processed in line with company KPI's
- Ensure all processes are followed
- Assist distributing information to contractors
- Supporting and scheduling of Site Estimators/Supervisors with appropriate administration requirements
- Help overcome issues which may rise and be actively involved in the problem solving of day to day operations
- Ensure clients have regular updates / communication on jobs
- Data entry
**SKILLS AND REQUIREMENTS**:
- Minimum 3-5 years experience in a similar role
- Excellent verbal & written communication skills
- MS Office - Intermediate
- PRIME experience, highly regarded
- Ability to multi-task
- Professional telephone manner
**SALARY**: $65-70K + Super
**LOCATION**: Caringbah
**WORK TYPE**: Permanent Full Time
**HOURS**: Monday to Friday 8.30 am - 5.00 pm
**MUST HAVE FULL AUSTRALIAN WORKING RIGHTS TO APPLY FOR THESE POSITIONS.
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