Administration Assistant

2 weeks ago

Penrith, Australia Ability Action Australia Full time

**Company Description** Ability Action Australia** is a nationally registered therapy service provider in the NDIS.

We offer Allied Health services and support in all states & are extremely proud to work with some of Australia's best qualified healthcare clinicians.

The role will require you to provide administration support to our Occupational Therapists, Speech Pathologists, Psychologists, Behaviour Support Practitioners, Physiotherapists and Exercise Physiologists to deliver quality outcomes for our clients.

**Role Responsibilities include**:

- Booking clinician appointments
- Manage administrative tasks related to the coordination of NDIS plans, service agreements and funding.
- Liaising with both new and existing participants and families
- Developing and maintaining relationships with external stakeholders
- Updating participant information details within database
- Looking after compliance and documentation

**We offer you**:

- ** Benefits** - Professional Development allowance, staff referral scheme, Fitness Passport, purchase additional leavejust to name a few
- ** Excellent remuneration** - Competitive salary + laptop + smartphone + salary packaging options
- ** A Great Team**:

- extremely supportive Allied Health Team environment
- ** Career progression** - Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
- ** Passionate and uplifting culture** - You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

**Qualifications** About you**:

- You are empathetic and passionate about working with a vulnerable community
- High energy and a great work ethic
- You are customer focused with a dedication to providing excellence in service
- Previous experience in a customer service or administration focused role
- Ability to build relationships with internal and external stakeholders
- Exceptional time management skills
- Ability to work under pressure and meet strict deadlines
- Great customer service attitude
- Ability to take initiative and work within a supportive team environment
- _ Experience in the NDIS Disability sector is essential_

**Additional Information**

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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