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Client Services Officer

2 weeks ago

Melbourne, Australia Victorian Chamber of Commerce and Industry Full time

**About us**

As part of the Victorian Chamber of Commerce of Industry (VCCI) network of brands, Apprenticeship Support Australia has been contracted by the Australian Government to deliver a suite of apprenticeship and traineeship services through the Australian Apprenticeship Support Network (AASN) across Australia to employers and individuals from pre-commencements through to completion of an apprenticeship/traineeship.

**About the role**

This role is responsible for assessing the eligibility and compliance of, and processing, a range of employer and Australian Apprentice incentive claims and Trade Support Loans. The position is also responsible for providing a high level of service to internal and external customers. This role would suit someone who thrives in a busy environment providing administrative support to the team.

**About you**
- Previous experience in an administrative role, preferably (but not essential) within the Australian Apprenticeship Support Network
- Attention to detail to ensure accurate and efficient data entry and processing
- Exceptional customer service skills
- The ability to adhere to timeframes and meet deadlines
- Be able to perform and monitor several tasks simultaneously
- Intermediate skills in the Microsoft Office suite programs, including database experience
- The ability to interpret guidelines and procedures
- Data entry experience and computer literacy essential
- Able to work autonomously and as part of a team

**How to apply**

Please note that the position description can be found on our Careers Page.