Property Help Desk Lead

1 week ago

Melbourne City Centre, Australia Uniting Vic.Tas Full time

**Join the Housing & Property team and work in a leading community services org**:

- **SCHCADS Level 5 + super + up to $15,900 in salary packaging.**:

- **Full-time ongoing role with WFH flexibility, based in Melbourne CBD.**

**About the opportunity**:
As the Property Helpdesk Lead, you will coordinate the administration team and help us deliver high-level customer service, administrative & systems support, and maintenance coordination through external contractors.

You will ensure that the Asset Management Software is effectively utilised and maintained to support and improve the operational management of all assets owned or controlled by Uniting.

**View the position description **here**

**What’s on offer**:
In addition to a **SCHCADS Level 5 salary + superannuation**, you’ll also receive **17.5% leave loadin**g and the ability to increase your take-home pay by accessing up to **$15,900 in salary packaging benefits**.

We offer a great location in Wesley Place, Lonsdale Street. The building offers a range of concierge services and excellent end-of-trip facilities. We also work flexibly and set you up with the tools and access to **work-from-home **some days or at our other Uniting offices.

**About you**:
You will have experience in leading a team of property and maintenance administrators and the ability to provide technical support for asset management software users.

You have a proven track record in coaching a team to be engaged and productive to ensure that KPIs are met, process and governance are followed, and that admin is completed promptly. A qualification in administration or a related field would be highly regarded.

You’ll also bring with you:

- Sound understanding of Microsoft systems
- Previous experience in coordinating a help desk function
- Excellent communication skills for stakeholder engagement.

**How to apply**:
**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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