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Customer Service Administrator
3 weeks ago
Use your excellent communication skills and problem-solving abilities to deliver exceptional support and create friendly customer experiences.
- **Immediate start role with a long term opportunity**
- ** Varied role with professional development**
- ** Ideal central CBD location moments from public transport**
**The Company**
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Are you a proactive and detail-oriented individual with excellent customer service and administrative skills? We are seeking a Temporary Customer Service and Administrative Assistant to join our dynamic team in the Eastern Suburbs. This is a fantastic opportunity to contribute to a thriving organization and gain valuable experience in a fast-paced environment.
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**The Role**
***
Your fit within the role will be dependent on your proven experience within customer service with key responsibilities including:
- Assist customers with order processing, product information, and issue resolution to ensure customer satisfaction.
- Maintain accurate and up-to-date customer records in the company database.
- Coordinate and schedule appointments, meetings, and events for the team.
- Support the administrative team with data entry, filing, and other general administrative tasks.
- Collaborate with internal departments to resolve customer inquiries and provide necessary follow-up.
- Contribute to process improvement initiatives to enhance efficiency and customer experience.
- Perform additional tasks and responsibilities as assigned by the supervisor.
**About you**
To be successful in this role, you will be someone who has very strong administration experience and is passionate about building relationships with others. You will also be an exceptional communicator on all levels, possess excellent organisational skills and have a strong work ethic to thrive in this fast-paced environment.
**What's on offer?**
- A dynamic and exciting role with exposure to a wide variety of stakeholders.
- The benefit of a formal program of training and professional development.
- The support of a talented, highly energised team of professionals
- A flexible workplace where work-life balance is encouraged.
**To Apply**
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- Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law._
