Duty Travel Coordinator

7 days ago

Brisbane, Australia Alliance Airlines Full time

Manage high-volume travel bookings for crew, staff, and passengers.
- Analyse travel data, reconcile expenses, and support improvements.
- Collaborate across OCC functions, supporting projects and mentoring.

**Who is Alliance Airlines?**
Alliance Airlines is Australia's leading fly-in, fly-out aviation provider, specialising in the mining, energy, and government sectors. With over 1,400 employees, Alliance is unique in owning its entire fleet. We are a leader in the 100-seat jet market, with 76 aircraft in operation. We deliver world-class performance and have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth, and Adelaide.

**What’s the role on offer?**
We are seeking a highly organised and proactive **Duty Travel Coordinator** to join our Brisbane Operations Control Centre in a permanent full-time role.

In this role, you will manage high volumes of crew, staff, contractor, and passenger travel bookings, ensuring operational efficiency during disruptions while supporting financial and administrative processes. You will also use advanced Excel and multi-platform system skills to reconcile data, analyse On Time Performance (OTP), and contribute to continuous improvement initiatives.

This position offers opportunities to contribute to departmental projects, cross-train within Allowance Officer functions, and mentor team members, helping drive innovation and efficiency across the OCC.

As the Duty Travel Coordinator, your key responsibilities will include:

- Coordinate and manage duty travel bookings for employees, contractors, and corporate stakeholders.
- Communicate travel arrangements effectively and handle changes promptly.
- Reconcile travel data and expenses accurately, supporting financial efficiency.
- Respond efficiently to operational events during crew disruptions.
- Support departmental projects and continuous improvement initiatives.
- Assist with Allowance Officer functions, including reporting, auditing, and data reconciliation.
- Build and maintain strong relationships with service providers to secure competitive rates and accommodation options.

**Who are we looking for?**
We are seeking someone who is highly organised, proactive, and has a strong analytical mindset. Excellent communication and interpersonal skills are essential, along with the ability to work independently as well as within a diverse team.
- Experience in high-volume travel bookings and operational coordination.
- Advanced Excel and multi-platform system skills.
- Strong attention to detail and the ability to work accurately under pressure.
- Excellent stakeholder management and communication skills.
- A strong customer focus and the ability to prioritise multiple tasks efficiently.

**What’s in it for me?**
- Novated Leasing - Bundle car expenses into one regular tax-effective payment
- Salary Packaging - Boost your take-home pay
- Discounted Qantas Club Memberships
- Discounted REDS (QRU) tickets & merchandise
- Free onsite parking

**Does this sound like you?**
If this role sounds like a great fit and you have the drive and capability to succeed, we’d love to hear from you. Click Apply, and our recruitment team will be in touch.

At Alliance Airlines, we value diversity, equality, and inclusion. We are committed to providing working environments where everyone is respected, included, and treated fairly. We encourage people of Aboriginal and Torres Strait Islander descent and individuals from all backgrounds to apply.

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