Field Service Technician

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 07/09/2025
SERVICE TECHNICIAN - AUTOMATION. SPECIALISING IN MINERAL PROCESSING ANALYTICAL EQUIPMENT
Metso is seeking a motivated, Service Technician to join our high achieving Service team specialising in Mineral Processing Analytical Equipment Inspections, Maintenance and Repairs.
**About the role**:
The successful applicant will play a crucial part in performing and coordinating service activities relating to our equipment including Metso Analyzer Installed Base, Particle Size Analysers (PSI) and Elemental Analysers (Courier) related spares, and wears, and providing customers with technical services support in conjunction with our sales team. In addition to this, other key responsibilities will include;
Provide hands-on service work on Metso Mineral Processing Analytical Equipment in the field at various customer site.
Provide technical liaison services between customers, product divisions and sales personnel.
Perform technical evaluations and analyse equipment and machine component failures.
Supervise and oversee projects on customer sites.
Complete field machine inspections per global and customer procedures.
Escalate questions and analysis to Technical Support and Engineering.
Prepare post site visit reports, time sheets and expenses after site visits.
Support warranty process and Root Cause Analysis (RCA) where applicable.
**About you**:
An Electrical/ Instrumentation/ Engineering qualification.
Programable Logic Controller & Distributed Control Systems experience advantageous.
High-level fault-finding aptitude.
Intermediate computer literacy in MS Office - Word and Excel.
Must have current motor vehicle license.
Must be physically fit and able to pass random medical and drug tests.
Excellent communication and interpersonal skills.
Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.
Ability to work away from home, for extended periods and extended hours, on weekends or as required.
Clearly understand and competency in Risk management and safety rule compliance.
Full OEM training on Metso Analytical Equipment provided.
Please note this role offerred involves extensive adhoc site travel and only those with willingness and circumstances that permit that need apply.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.