Product Owner, Next Gen Retailing

2 days ago

Brisbane, Australia Virgin Australia Full time

**WORK TYPE**:
Full Time

**LOCATION**:
Brisbane, Sydney

**JOB TYPE**:
Network & Revenue, Digital & eCommerce, Customer Experience & Product

**APPLICATIONS CLOSE**:
**Product Owner, Next Gen Retailing**:
Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

**What you’ll be doing**:
As the Product Owner of Next Gen Retailing “NGR” role you will be responsible for converting the NGR product roadmap into an actionable backlog of stories. You will then prioritise the backlog onto sprint drops through value/effort assessments and customer desirability and then drive predictable delivery with the team.

You will maximise the Air booking profitability in Distribution channels and will ensure that the NGR solution delivers both commercial and customer objectives. You will do this by Leading the delivery of new product features and capabilities to align with Virgin Australia’s NGR value proposition.

Leading the team's delivery, you will make sure they know what to focus on and have enough detail and runway to deliver. You will also identify, define and improve broken, fragmented or non-functional experiences in the NGR distribution channels

**Who we’re looking for**:
You will have expert knowledge in airline product development with a proven track record in delivering complex projects. You will be versed in working in an agile environment, leading agile projects and cross functional teams. You will have highly developed stakeholder management skills with ability to interact at all levels of a complex organisation as well as with external stakeholders. You will have a data driven approach sing analytics to identify opportunities to improve capabilities.

**What you’ll get from us**:
We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to);
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

**Equality rules**

**COVID-19**

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

**Ready to apply?**

We’re ready to hear from you.

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