Customer Service Officer

1 week ago

Castle Hill, Australia Study and Work Full time

Role is full time hours temp role to cover maternity break, however, it can lead to permanent role depending upon the situation.

**Responsibilities**:

- Process customer orders as received via numerous in line with company requirements
- Process customer invoices for clients
- Order fulfillment reporting to customers on all open orders
- Prepare claims information
- Record management in accordance with process documentation
- Provide backup on key tasks as allocated
- Support general office activities as required
- Attend and contribute to departmental meetings
- Reconcile outstanding invoices against customer portal
- Complete monthly reporting as required
- Participate as required in stock taking
- Complete training as appropriate to the role

**Job requirements**:

- While having 1-2 years of work experience is preferable, recent graduates with strong data entry skills are also encouraged to apply.
- Proficient with automated accounting systems (SAP and JDE preferred).
- Intermediate to advanced skills in Excel and Outlook.
- Experience with customer portals e.g. Ariba, is preferred

**Preferred Skills**:

- High level of attention to detail
- Demonstrated literacy and numeracy skills
- Good communication - written and verbal
- Time management/able to work autonomously

Salary is negotiable as per experience.

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