Casual Receptionist/customer Service Rep
2 days ago
**The Organisation**
Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere, and we are a one stop shop for everything fitness We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies only section, and a range of Personal Trainers.
We take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Nationally renowned as Australia’s Biggest Gym, we offer a variety of services to create a gym experience like no other - we are more than a gym.
**The Role**
We are currently seeking enthusiastic, hard-working, and motivated individuals to join our team at Ballarat on a **casual **basis **This is a night shift role and hours will vary from 10:00pm to 6:00am on weekends.**
**The key responsibilities include (but are not limited to) the following**:
- Customer service and reception, including greeting, and being friendly and approachable to our guests, members, and staff
- General reception duties and taking responsibility and pride in your presentation and approach
- Assisting in stock take and other administrative duties as required
- Membership and retail sales - part of this role is being able to cross sell and approach guests or members to discuss and assist with their needs
- Understanding of our memberships and their requirements
- General cleaning and maintenance of the gym including walking the gym floor and making sure both the gym and shop front is clean
- Reporting any maintenance issues that require attention
**To be successful in this role, you will need**:
- A professional and positive attitude
- Willingness to learn and show initiative
- Exceptional customer service skills
- High attention-to-detail skills
**To be eligible for this position you must have**:
- Previous customer service experience
- Strong PC literacy and administration skills
- Level 2 First Aid and CPR
- Valid Police Check (or willing to obtain)
**In return we offer you**:
- Complementary gym membership
- Fun, friendly and exciting working environment
- Career growth & opportunities
**Job Type**: Casual
**Salary**: From $29.04 per hour
**Benefits**:
- Employee discount
- Gym membership
- Professional development assistance
Schedule:
- Night shift
- Weekends only
Ability to commute/relocate:
- Ballarat, VIC: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you available/willing to work between the hours of 10:00pm and 6:00am on weekends?
**Experience**:
- Desktop administration: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
-
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