Casual Receptionist/customer Service Rep

3 days ago

Ballarat, Australia Derrimut 247 Gym Full time

**The Organisation**

Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere, and we are a one stop shop for everything fitness We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies only section, and a range of Personal Trainers.

We take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Nationally renowned as Australia’s Biggest Gym, we offer a variety of services to create a gym experience like no other - we are more than a gym.

**The Role**

We are currently seeking enthusiastic, hard-working, and motivated individuals to join our team at Ballarat on a **casual **basis **This is a night shift role and hours will vary from 10:00pm to 6:00am on weekends.**

**The key responsibilities include (but are not limited to) the following**:

- Customer service and reception, including greeting, and being friendly and approachable to our guests, members, and staff
- General reception duties and taking responsibility and pride in your presentation and approach
- Assisting in stock take and other administrative duties as required
- Membership and retail sales - part of this role is being able to cross sell and approach guests or members to discuss and assist with their needs
- Understanding of our memberships and their requirements
- General cleaning and maintenance of the gym including walking the gym floor and making sure both the gym and shop front is clean
- Reporting any maintenance issues that require attention

**To be successful in this role, you will need**:

- A professional and positive attitude
- Willingness to learn and show initiative
- Exceptional customer service skills
- High attention-to-detail skills

**To be eligible for this position you must have**:

- Previous customer service experience
- Strong PC literacy and administration skills
- Level 2 First Aid and CPR
- Valid Police Check (or willing to obtain)

**In return we offer you**:

- Complementary gym membership
- Fun, friendly and exciting working environment
- Career growth & opportunities

**Job Type**: Casual

**Salary**: From $29.04 per hour

**Benefits**:

- Employee discount
- Gym membership
- Professional development assistance

Schedule:

- Night shift
- Weekends only

Ability to commute/relocate:

- Ballarat, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available/willing to work between the hours of 10:00pm and 6:00am on weekends?

**Experience**:

- Desktop administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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