Front Desk Receptionist
6 days ago
Guest Service Agent/ Receptionist
Quality Inn The George Hotel
The successful applicant will be responsible for engaging with guests and patrons of both properties as first point of contact. This position offers a range of duties including, but not limited to; Processing all levels of accommodation reservations from multiple sources, Guest interactions, Guest check ins/check outs, attending to guest needs, actively involved in every service department of the Hotel to aid in providing a high level of customer service quality to all guests and patrons.
What we are looking for:
- Excellent communication skills including telephone manner
- Exceptional Customer service skills with a “can do” attitude
- Professional appearance
- Experience with RMS Reservation system preferred but not required
- Strong working knowledge of Office365, Word, Excel
- Reception administration skills inclusive of receiving and directing calls for all areas of the hotel
- Strong ability to multitask, plan and organise
- Ability to liaise with staff appropriately and direct housekeeping staff
- Ability to work autonomously with great time management skills to complete daily tasks.
This role requires applicants to be reliable with the flexibility to work varies shift timeframes between 8am-9pm daily.
**Job Types**: Part-time, Casual
**Salary**: $21.38 - $38.00 per hour
Expected hours: 15 - 20 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift
Supplemental pay types:
- Overtime pay
**Education**:
- High School (Year 12) (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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