Help Desk L1

1 week ago

Sydney, Australia HAYS Full time

L1 Help Desk Engineer | Open to IT Graduates
**Your new company**
An exciting new opportunity is available for a L1 Service Desk Analyst at a Managed Service Provider. This is a permanent position based in Chatswood and allows you to work from home 1 day per week.
My client is also open to IT graduates with a passion for infrastructure.
**Your new role**
In your new role, you will be responsible for providing Level 1 support to multiple key clients. You will work closely with the team leader and be the first point of contact for the company’s client base.
**What you'll need to succeed**
- Provide first-level technical support to end-users.
- Troubleshoot hardware and software issues.
- Escalate complex issues to higher-level support teams.
- Maintain accurate records of issues and resolutions.
- Ensure timely resolution of user problems.
- Assist with setting up and configuring new hardware and software.
- Monitor and manage IT systems and networks.
- Communicate effectively with users to understand their technical issues.
- They must have their own car.
- Must possess a valid Australian driving licence.
- Must have an IT degree or relevant certifications.

**What you'll get in return**
- Opportunities for career growth and advancement
- 1 day per week working from home
- Supportive and inclusive work culture
- Training and development programs
- Collaborative and team-oriented environment
- Recognition and rewards for outstanding performance
- Modern and well-equipped office facilities
- Diverse and challenging projects
- Opportunities to work on cutting-edge technologies

**What you need to do now

  • Ict Help Desk Officer

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    WFH - State Government Organisation - 7 Month Contract with Potential for Extension **Your new company** *** This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a 7 month contract with the potential to extend. This organisation is located in Parramatta area but you will have the opportunity to...

  • Eoi: L1 Service Desk Analyst

    3 days ago

    Sydney, New South Wales, Australia Dxc Consulting & Engineering Services Full time

    Join to apply for theEOI: L1 Service Desk Analystrole atDXC Consulting & Engineering Services1 month ago Be among the first 25 applicantsJoin to apply for theEOI: L1 Service Desk Analystrole atDXC Consulting & Engineering ServicesGet AI-powered advice on this job and more exclusive features.Job DescriptionDXC Technology (NYSE:DXC) - where brilliant people...

  • Helpdesk Support L1/l2

    7 days ago

    Sydney, Australia Onset Full time

    **Everyone loves this major food brand!** You’ll be working with a team of other helpdesk support engineers providing L1 - L2 helpdesk support services located in North Sydney. We cant tell you who the major brand name is right now but you will surely be excited when you do! **The Role** In this position you will be troubleshooting moderately complex...

  • Help Desk Analyst

    7 days ago

    Sydney, Australia Corrs Chambers Westgarth Full time

    492499 Sydney Technology Full time VIEW FAVOURITES Join Corrs Chambers Westgarth, Australia's leading independent law firm. The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support, proactively processing technology incidents and requests through our ITSM...

  • Help Desk Analyst

    1 week ago

    Sydney, Australia Corrs Chambers Westgarth Full time

    HELP DESK ANALYST - 492861 - Sydney - Technology - Full time **Join Corrs Chambers Westgarth, Australia's leading independent law firm.** The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support to all users across the Firm, proactively processing technology...

  • IT Help Desk Technician

    2 weeks ago

    Sydney, Australia CCI Australia, A Rimkus Company Full time

    CCi is part of the Rimkus Group, with over 1,300 quantum, delay, and technical/forensic engineering staff in offices throughout the world. We are very well established across North America, UK, Middle East and APAC and are investing heavily in further expansion. Overview **Job Description**: - Deliver outstanding customer service by accurately and...

  • IT Help Desk Technician

    2 weeks ago

    Sydney, Australia Milestone Technologies Full time

    Company Overview: Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

  • Help Desk Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeSupport Full time $100,000 - $125,000

    Job DescriptionWe are seeking a skilled and knowledgeable Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the primary point of contact for customers seeking technical support and assistance.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and chat.Analyze and resolve customer...

  • Service Desk Lvl 1

    1 week ago

    Sydney, Australia HAYS Full time

    Service Desk L1 | Federal Government Agency | Initial 9-Month Contract **Your new company** Join theour client who are a federal gov agency, based in Sydney for a level 1 servicedesk analyst role. **Your new role** As an Information TechnologySupport Officer, you will: - Provide IT support to theOffice and legal team in Sydney. - Edit multimedia content...

  • Application Help Desk Support

    19 hours ago

    Sydney, Australia Atturra Full time

    Position Purpose We are seeking a customer friendly help desk operator who will rapidly respond to and resolve Level 1 IT issues for users. When the person is not rectifying an issue, they will be undertaking data entry, looking at data quality or preparing material for virtual and physical training they will later deliver. The person will be able to obtain...