Mental Health Support Worker

We’re looking for an awesome **Support Worker** to assist participants in **Melbourne VIC**. You’ll support our clients by engaging in capacity building and goal-driven activities to optimise their mental health and wellbeing.
- Experience working with people with a psychosocial disability (ID, ASD, BPD, Schizophrenia, Anxiety, depression).
- Able to travel within Melbourne’s eastern suburbs

**Key Skills and Qualities**:

- **Empathy and Compassion**: A genuine understanding and sensitivity towards the needs of individuals with disabilities, building a trusting, supportive environment.
- **Effective Communication**:Skilled in clear and adaptive communication, both verbal and non-verbal, to meet individual client needs.
- **Active Listening**: Demonstrates patience and respect, ensuring each client feels heard and understood.
- **Patience and Resilience**:Consistent and dependable in providing support, even during challenging situations.
- **Team Collaboration**: Comfortable working within a multidisciplinary team and coordinating care with families, advocates, and other professionals.
- **Adaptability and Problem-Solving**: Flexible and resourceful, able to adjust support plans as required and find creative solutions to meet clients' needs.
- **Independence and Initiative**: Ability to work autonomously while making sound decisions in the best interest of the client.

**Why join Serenity Home and Community Care?**

We value our support care workers and are dedicated to fostering your professional growth and work-life balance. Here’s what we offer:

- **Professional Development & Training**: Ongoing training, support, and supervision to equip you with the skills you need to excel and grow in your role.
- **Flexible Scheduling Options**:Choose from morning, afternoon, or evening shifts, each starting at a minimum of 4 hours. We also engage our team in the client-matching process, so you can work with clients who best match your skills, preferences, and location.
- **Supportive Work Environment**: Be part of a team that values collaboration, open communication, and includes you in key decisions.
- **Opportunities for Growth**:Thrive in a role that makes a positive impact in the community and take advantage of pathways for personal and professional advancement within Serenity Home Care.

**Company Overview**:
At Serenity Home Care, we pride ourselves on offering a comprehensive and compassionate approach to support services, specializing in:

- Life Stage Transition
- Assistance with Personal Activities
- Skills Development
- Innovative Community Participation

Our team shares a commitment to flexible, person-centered care that empowers individuals with disabilities. Our approach ensures high client satisfaction and safety, reinforced by global best practices and robust safeguard policies.

**Job Type**: Casual

Pay: $24.06 - $42.55 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

**Experience**:

- Mental Health Support: 1 year (preferred)

Licence/Certification:

- First Aid Certification (required)
- Working with Children Check (required)
- Cert III in Individual Support: Disability & Personal Care (required)
- Driver Licence (required)
- Cert IV in Mental Health (preferred)
- CPR Certification (HLTAID001) (required)
- NDIS Worker Screening Check clearance (required)
- Vehicle with Comprehensive Car Insurance (required)
- COVID-19 vaccinations (required)

Work Authorisation:

- Australia (required)

Work Location: In person