Product Manager

**About the Role**
We are looking for a dynamic and experienced Product Manager to join our Deposits team.

In this role, you will be responsible for the day-to-day management of select deposits products across the different BOQ Group brands and core banking platforms.

You will manage deposits products in line with the business strategy.

You will help consistently deliver market-leading deposits banking experiences for our customers.

Key responsibilities include managing and enhancing market-leading products and processes to deliver on the Group's transformation strategy. You will support and, in some cases, lead initiatives to improve customer and staff experiences.

You will manage products in line with governance, risk, and compliance requirements. You will track portfolio performance against key growth, cost, and customer experience targets.

You will work with analytics and partners to provide weekly/monthly reporting, insights, and recommendations to the Head of Group Deposits and GM of Deposits, Payments & Consumer Finance.

You will identify and execute product initiatives to drive acquisition, cost efficiencies, product simplification, and better customer and staff experiences.
**About you**

Experience in product and/or portfolio management, Trust accounts, Insurance in the Finance industry, would be an advantage.

You should have a high level of numeracy to manage revenue and cost drivers and the ability to demonstrated end-to-end development and delivery of successful product initiatives.

A business or finance degree is desirable with a good understanding of risk and compliance functions.

If you are passionate about delivering exceptional customer experiences with a great attitude and a high level attention to detail with the ability to prioritize your workload, possess the skills and experience required for this role, we would love to hear from you.
**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ04491