Administration - Rostering Staff

3 days ago

Mosman Park, Australia Fortified Support Full time

**Role: Administration - Rostering Staff**

**Location: Mosman Park (Head Office)**
**Start Time: 6:00am (Non-Negotiable)**

About Us

Fortified Support is an **Aged Care and registered NDIS provider**, committed to delivering high-quality, person-centred care. As we expand our internal team at the Mosman Park office, we are seeking a **reliable and organised Administration - Rostering Staff Member** to support our growing services.

The Role

This position plays a crucial role in ensuring our participants receive the **right support at the right time**. You will be responsible for managing rosters for a variety of staff, including support workers and cleaners, while also handling **incoming and outgoing calls** from clients and staff.

This role requires strong communication, problem-solving, and resilience, as you will manage **real-time roster changes**and handle unexpected issues throughout the day.

Key Responsibilities
- Create, manage, and maintain daily staff rosters.
- Ensure adequate coverage across all services and shifts.
- Manage incoming/outgoing phone calls from clients and staff regarding roster changes or issues.
- Handle last-minute adjustments with professionalism and accuracy.
- Clearly communicate roster changes, even in challenging situations.
- Maintain compliance with **NDIS standards** and company policies.

About You
- Previous experience in rostering, scheduling, or administration (**NDIS/healthcare preferred**).
- Mentally strong and resilient, with the ability to manage **difficult conversations** and perform under pressure.
- Strong organisational and time-management skills.
- Excellent communication and problem-solving abilities.
- High attention to detail and ability to manage competing priorities.
- **Reliability and commitment to a 6:00am start** (strict requirement).

Why Join Fortified Support?
- Be part of a compassionate, **participant-focused organisation**.
- Work in a supportive and inclusive team environment.
- Opportunities for **growth and development** in the NDIS sector.

**Job Types**: Full-time, Part-time, Permanent, Casual, Graduate

Pay: $60,000.00 - $75,000.00 per year

Application Question(s):

- Ability to start at 6 am?

Work Authorisation:

- Australia (preferred)

**Location**:

- Mosman Park WA 6012 (preferred)

Work Location: In person

  • Care Administrator

    2 weeks ago

    Kings Park, Australia Help at Hand Support Services Full time

    Head office - Bundoora VIC Start Date: ASAP Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants throughout Melbourne. **The role**: We have an exciting opportunity available for an **Care...

  • Rostering Manager

    2 weeks ago

    Wetherill Park, Australia GM GROUP SERVICES PTY LTD Full time

    GM group services is looking for a motivated rostering manager to join our team, you will join a fast paced role providing delivery of professional and effective security assistance services. **The Role** The Rostering manager role involves working closely with operations and Site Teams, this includes Client Executives, Operations Managers, Site Security...

  • Business Support Assistant

    1 week ago

    Roxburgh Park, Australia Moran Health Care Group Full time

    **About Us** Our values are **Respect, Kindness, Dignity** and **Compassion**. **About the opportunity** We are currently seeking a dedicated **Business Support Assistant / Roster Coordinator **with a strong administrative background to join our team at our **Moran **Roxburgh Park **home.** The Business Support Assistant / Roster Coordinator is...

  • Business Administration Trainee

    2 weeks ago

    Mosman Park, Australia Mrael Group Full time

    MRAEL are currently seeking a highly motivated and eager individual seeking an entry level administration role. Our Client, **ITEC Health **work together to deliver services to the community. They believe in delivering high quality services and provide programs relating to health, disabilities, child safety, families, mental health and more. ITEC Health...

  • Customer Service Administration Officer

    2 weeks ago

    Noble Park, Australia Royal Freemasons Ltd Full time

    **Great salary packaging benefits to increase take home pay**: - ** State-of-the-art aged care home in Sale**: - ** Casual position - internal ad only** Royal Freemasons is seeking that special someone who has a bright and warm smile that is welcoming and friendly with residents and their families. **About You** This is an exciting and varied role and...

  • Business Administrator

    1 day ago

    Mosman, Australia Bupa Full time

    **Benefits of Bupa** Supportive, collaborative, and caring team culture Continual learning and development opportunities Internal transfers across our care homes Discounts on Bupa products - Healthcare, Optical, Dental & other retail partners **About the Role** As the Office Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will...

  • Rostering and Workforce Coordinator

    2 weeks ago

    Harris Park, Australia Enable Ability Full time

    **WHO WE ARE** As a registered disability service provider, at Enableability we are continually driven to achieving the best outcome for all of ‘our people’. We are motivated and excited by CHOICE (Connectivity, Humans First, Openness, Interdependence, Community, Empowerment) and strive to ensure that CHOICE is embedded in everything we do! We believe...

  • Centralised Roster Officer

    2 weeks ago

    Albion Park Rail, Australia Warrigal Full time

    **Hourly Rate**: $25.20 - $32.56 - Award winning organisation - A supportive team environment - Fast paced environment **About the role**: As part of the eRoster team you will coordinate rosters for staff working in our Residential care homes, ensuring cost effective and timely allocation of shifts. If you have a positive attitude, strong communication and...

  • Centralised Roster Officer

    5 days ago

    Albion Park Rail, Australia Warrigal Full time

    **Hourly Rate**: $25.20 - $32.56 - Award winning organisation - A supportive team environment - Fast paced environment **About the role**: As part of the eRoster team you will coordinate rosters for staff in the Residential care homes to ensure cost effective and timely allocation of shifts. If you have a positive attitude, strong communication and customer...

  • Centralised Roster Officer

    5 days ago

    Albion Park Rail, Australia Warrigal Full time

    **Hourly Rate**: $25.20 - $32.56 - A supportive team environment - Competitive pay and Not for Profit salary packaging - Award winning organisation **Your new role**: As part of the eRoster team you will coordinate rosters for staff in the Residential care homes to ensure cost effective and timely allocation of shifts. If you have a positive attitude,...