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Medical Receptionist

2 weeks ago

Sydney, Australia Beaumont People Full time

Full-time, permanent clinic based position - Newtown location
- Join a reputable dermatology clinic and contribute to a thriving practice
- Be part of a supportive and close-knit team

**Medical Receptionist**

Sydney Skin is a renowned clinic specialising in medical, surgical, and cosmetic dermatology. Their team of highly qualified dermatologists excels in all aspects of skin health. Since 2008, Sydney Skin has provided comprehensive services for both adults and children. Join them in their unwavering commitment to excellence.

As the Medical Receptionist at Sydney Skin, you'll be at the forefront of their operations, ensuring everything runs smoothly for patients and staff. If you're great at multitasking, have excellent communication skills, and genuinely care about providing exceptional service, this role may be for you.

**About the role**:

- Provide outstanding customer service through written, phone, and face-to-face interactions.
- Demonstrate empathy and professionalism in all patient interactions.
- Maintain excellent attention to detail in all communications to ensure accuracy in administrative tasks and patient documentation.
- Collaborate effectively with team members to achieve common goals.
- Manage tasks efficiently and prioritise responsibilities effectively to accomplish objectives within specified time frames.
- Answer phone calls courteously and professionally to record and convey messages accurately.
- Schedule appointments and assist in patient billing processes.
- Maintain cleanliness and organisation of the reception area.

**About you**:

- Highly organised with strong attention to detail.
- Ability to work effectively under pressure.
- Excellent written and verbal communication and interpersonal skills.
- Proactive and positive approach to tasks and challenges.
- Demonstrated ability to multitask and prioritise effectively.
- Uphold confidentiality, integrity, and professionalism at all times.
- Previous reception experience in a busy medical practice, preferably in a multi-doctor setting.
- Commitment to delivering excellent patient care and adhering to best practices.

Join the Sydney Skin team and be part of a dynamic environment dedicated to delivering exceptional dermatological care. If you possess the skills and qualities outlined above, we invite you to apply.