Account Administrator

**Overview**:

- FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and outstanding financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of meaningful roles.As a member of the FM Global Group, AFM specializes in commercial property insurance for the middle market. There is an immediate employment opportunity for an 'Account Administrator/Underwriting Assistant' to join AFM in either our Sydney or Melbourne office (Hybrid) on a full time permanent basis.-
- Working in a fast-paced environment and will maintain constructive and harmonious relations with all internal and external clients
- Providing assistance to a dynamic underwriting team
- Handling a varied workload
- Manipulating complex data spreadsheets in Microsoft Excel

***Responsibilities**:

- This position is accountable for creating property insurance policy contracts and billing documents in compliance with corporate and country specific requirements. This includes validating and reconciling client information necessary to prepare new accounts, renewals, endorsements, and cancellations; composing/building the policy terms and conditions; processing the financial and corporate required information and delivering outstanding service to clients and brokers in coordination with the Production Underwriters and other team members.**Under the direct supervision of a more experienced Account Administrator, the successful applicant will**:

- Acquire the knowledge and skills required to handle accounts independently
- Compose/build and issue new, renewal and endorsement policy documents in accordance with Production Underwriter quotes and in compliance with underwriting, processing, country and statutory requirements.
- Enter and manage prospect/client data and financial information in various systems. Capture all limits of liability, sub-limits, deductibles, rates, and any other required information.
- Populate the appropriate billing system through the creation and issuance of accurate invoices and/or provide billing instructions to worldwide issuing offices. Prepare Excel premium allocation spreadsheets.
- Provide guidance and technical assistance to the Account Teams on the current processing requirements and liaise with internal offices worldwide to ensure accurate and timely service on accounts and to achieve company and operational objectives. Develop diverse knowledge of all protocols related to global products and services.
- Respond to broker inquiries in a timely manner and/or involve other appropriate personnel where necessary.
- Maintain organizational, contact and document distribution information for assigned accounts.

**Qualifications**:

- High school diploma or equivalent however a bachelor's degree would be highly desirable
- Minimum 2+ years work experience in an office environment, preferably in an insurance or related work environment

**Other sought after attributes and skills include**:

- Attention to detail and proofreading skills
- Strong problem-solving capability
- Advanced computing skills, particularly Microsoft Word and Excel
- Strong mathematical proficiency and analytical skills
- Strong organizational skills with ability to plan and prioritize tasks to meet deadlines
- Strong communication and teamwork skills

**W**
**_e offer our employees a wide range of benefits including career long learning opportunities, education assistance, flexible work arrangements, rich health and well-being programs including private health insurance, generous time off allowances, volunteer and well-being days and so much more_**

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FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce._**

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You must have the right to work in Australia to be considered for this role (Australian citizen, permanent resident, NZ resident or hold a visa with permission to work in Australia)._**

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**Please submit your CV and a cover letter explaining your interest and suitability for this role by Friday 28th October.