Technology Support Specialist

14 hours ago

Canberra, Australia Thomson Geer Full time

Thomson Geer is a leading national commercial law firm with offices in Melbourne, Sydney, Adelaide, Brisbane, Perth and Canberra. The firm has approximately 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our priority. This focus on client value is a key reason for our success as well as great people working collaboratively and effectively who want to learn, grow and achieve.

As a major corporate commercial firm we pose an opportunity to work with a strong and established client base, genuine growth trajectories, and a variety of benefits including: flexible working, generous parental leave, flu vaccinations and skin checks annually, study assistance, sophisticated employee assistance program, daily breakfast, corporate discounts, variety of social activities including weekly social drinks, monthly events, EOFY and end of year functions, sporting teams and much more.

We have a collaborative approach to all we do, based fundamentally on openness, transparency, respect and accountability to get the best outcome for our clients and make sure our team are taken care of.

**The role**:
Due to growth, we are currently looking for a full-time Technology Support Specialist to join our Canberra office. The role is nationally responsible for the provision of timely, efficient and effective IT support services to the firm.
**Responsibilities of the role**:

- Assist in maintenance and support all IT infrastructure hardware and software including switches, routers, servers, SAN's, desktops, laptops, MFD's, Cisco phones and mobile devices
- Resolve network scanning and printing issues
- Resolve desktop hardware issues
- Utilise and maintain helpdesk database
- Management and troubleshooting of mobile devices and system remote access
- Setup and trouble shoot audio visual and video conferencing systems
- 2+ years' experience in technology support ideally in a professional services environment
- Demonstrated excellent communication skills
- Solid knowledge of PC hardware and software - Windows desktops, MS Office 2016 Suite, hardware peripherals (printers and laptops)
- Experience in the use of helpdesk ticketing systems
- Highly organised with excellent time management
- Logging and correct handling of all relevant incident/service requests
- Ability to conduct initial investigation and diagnosis of issues
- A willingness to learn and be self-motivated
- Ability to conduct initial investigation and diagnosis of issues
- A strong customer service focus
- Prior experience working within a helpdesk environment
- Flexibility in working hours
- Previous experience working in a technology support role within a commercial law firm will be highly regarded._

  • Technology Support Expert

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnology Full time $65,432 - $123,456

    At EY, you'll have the chance to build a career as unique as you are. With global scale and support, inclusive culture and technology, you can become the best version of yourself.Enterprise Technology provides reliable, secure and resilient technology services and solutions to over 300,000 people. As part of Enterprise Technology, you'll enable innovative...

  • Technology Support Specialist

    2 weeks ago

    Canberra, ACT, Australia Thomson Geer Full time

    Thomson Geer is a leading national commercial law firm with offices in Melbourne, Sydney, Adelaide, Brisbane, Perth and Canberra. The firm has approximately 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our...

  • HR Technology Support Specialist

    1 week ago

    Canberra, Australia Alight Full time

    Are you passionate about a career in HR Technology? - Would you like to support our clients throughout the Workday project lifecycle? - Would you like to an opportunity for development and certifications in leading technologies? **Join our Workday Consulting team** At Alight, we believe a company’s success starts with its people. It’s why we’re so...

  • Technology Support Professional

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnologies Full time $60,000 - $75,000

    Job OverviewWe are seeking a skilled and experienced Technologies Support Specialist to join our team in Canberra, ACT. The successful applicant will be responsible for facilitating the operations of technical rooms and supporting teaching staff in a manner that aligns with our school's vision.The role involves ensuring order, safety, maintenance,...

  • Technology Resourcing Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnical Full time $72,000 - $134,030

    **Job Title:** Technical Work Package CoordinatorWe are seeking a skilled coordinator to support our technology planning function.The core objectives of the Technology Planning function are to improve visibility of demand on technology resources by proactively engaging with projects to identify technology-enabled work packages, provide projects with a clear...

  • Account Technology Specialist

    7 days ago

    Canberra, Australia NetApp Full time

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Accessibility Technology Specialist

    1 week ago

    Canberra, Australia HAYS Full time

    Exciting and rare Accessibility Tech Specialist IT Support position with a large Federal Government Agency! **Your new company** Work within a large scale agency at the forefront of an exciting project being delivered by one of the largest Federal Government Departments. The role sits within the ICT Services Branch of the Agency. **Your new role** The...

  • Technology Transformation Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeSolution Full time $125,000 - $175,000

    Job TitleSolution Architect - Technology Transformation Specialist

  • Accessible Technology Specialist

    2 weeks ago

    Canberra, Australia Aurec Human Capital Group Full time

    We are looking to engage a skilled and enthusiastic **Accessible Technology Specialist **to join our Federal Government client! The position will exercise sound decision-making and judgement to provide advice and operational support, including assisting employees to navigate our clients systems with their teams and identifying accessible solutions to...

  • Accessible Technology Specialist

    2 weeks ago

    Canberra, Australia Aurec Full time

    We are looking to engage a skilled and enthusiastic **Accessible Technology Specialist **to join our Federal Government client! The position will exercise sound decision-making and judgement to provide advice and operational support, including assisting employees to navigate our clients systems with their teams and identifying accessible solutions to...