Accessibility Technology Specialist

3 days ago

Canberra, Australia HAYS Full time

Exciting and rare Accessibility Tech Specialist IT Support position with a large Federal Government Agency

**Your new company**
Work within a large scale agency at the forefront of an exciting project being delivered by one of the largest Federal Government Departments. The role sits within the ICT Services Branch of the Agency.

**Your new role**
The Accessible Technology Specialist role sits within the Accessibility Support Team, a function of the Desktop Services Directorate, responsible for conducting design, development, implementation and support of the Agency’s ICT services to ensure accessibility and compatibility with Assistive Technology (AT). The team works closely with other service owners and the broader Agency to develop, configure, maintain, support and optimise all new and existing Assistive Technology solutions.

The position will exercise a considerable degree of independence to engage in complex problem solving and issues management within the functions. The position will exercise sound decision-making and judgement to provide advice and operational support.

Responsibilities may include but are not limited to:

- Liaise with current and prospective employees, People and Culture, and the broader Office of the Chief Information Officer, to implement ICT related reasonable adjustments.
- Providing ICT advice, support, and basic training in using agency systems with approved AT software and hardware, as a Level 2 function of the agency ICT Service Desk.
- Developing and maintaining high quality records including but not limited to Service Desk interactions, technical designs, operating procedures and reports.
- Investigating complex technical issues assigned to the team and engaging others (including third party vendors) to assist in addressing problems.
- Testing and evaluating AT compatibility with new products and functions, providing advice and feedback to relevant business areas to ensure accessibility.

**What you'll need to succeed**
- Demonstrated experience delivering ICT support services, with knowledge in Microsoft Windows 10 and Microsoft 365 (including Microsoft Office and other cloud services).
- Demonstrated experience providing configuration and ongoing support for Assistive Technology software and hardware solutions.
- Experience working in Government or providing services to Government agencies.
- Demonstrated a strong commitment to meeting agreed work targets and standards.
- Demonstrated high level conceptual, analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to difficult and complex problems.
- Proven experience producing a range of documentation from simple work instructions to business proposals (outlining requirements and implementation strategies).
- Knowledge or experience working in an ICT service desk environment
- Knowledge and understanding of Australian accessibility standards and guidelines

People with lived experience of disability and/or users of Assistive Technology are strongly encouraged to apply.

**What you'll get in return**
Take advantage of the current ICT contracting market and benefit from attractive hourly rates, a 12 month contract with a 12 month extension, and grow within a unique and highly recognised Federal Government Agency.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2694102

  • Accessible Technology Specialist

    1 week ago

    Canberra, Australia Aurec Human Capital Group Full time

    We are looking to engage a skilled and enthusiastic **Accessible Technology Specialist **to join our Federal Government client! The position will exercise sound decision-making and judgement to provide advice and operational support, including assisting employees to navigate our clients systems with their teams and identifying accessible solutions to...

  • Digital Accessibility Specialist

    3 days ago

    Canberra, Australia Aurec Full time

    We are looking to engage a skilled and enthusiastic **Digital Accessibility Specialist** to join our Federal Government client! The Digital Accessibility Specialist supports the design and development of existing and future digital products and systems in the Office of the CIO. Some of their work provides opportunities to dive deeply into complex problems...

  • Digital Accessibility Specialist

    1 day ago

    Canberra, Australia Aurec Human Capital Group Full time

    We are looking to engage a skilled and enthusiastic **Digital Accessibility Specialist** to join our Federal Government client! The Digital Accessibility Specialist supports the design and development of existing and future digital products and systems in the Office of the CIO. Some of their work provides opportunities to dive deeply into complex problems...

  • Account Technology Specialist

    1 day ago

    Canberra, Australia NetApp Full time

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Operational Technology Capability Specialist L6

    1 week ago

    Canberra, Australia Australian Secret Intelligent Service Full time

    Operational Technology Capability Specialist Level 6 $116,245 - $133,968 (plus superannuation) ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting intelligence...

  • Infrastructure Technology Strategist

    1 week ago

    Canberra, Australia Australian Federal Police (AFP) Full time

    EMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT AFP BAND & SALARY - Technical Specialist - Band 4 ($196,298.00 - $214,356.00) JOB REFERENCE NUMBER - 14830 This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the Australian Federal...

  • Operational Technology Capability Specialist L6

    2 weeks ago

    Canberra, ACT, Australia Australian Secret Intelligence Service Full time $120,000 - $180,000 per year

    ASIS is Australia's overseas secret intelligence collection agency. Its mission is to protect and promote Australia's vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting intelligence relating to national security, international relations and economic issues. It also contributes to...

  • Graduate - Technology Systems

    1 week ago

    Canberra, Australia WSP Australia Full time

    Extremely talented team of Technology Systems experts - Opportunity to develop your career in line with your own aspirations - Top tier Consultancy working on Global accounts **Join our team of intelligent and collaborative Changemakers and make your mark on tomorrow!** At WSP, we are committed to nurturing and developing the next generation of diverse...

  • HR Technology Support Specialist

    3 days ago

    Canberra, Australia Alight Full time

    Are you passionate about a career in HR Technology? - Would you like to support our clients throughout the Workday project lifecycle? - Would you like to an opportunity for development and certifications in leading technologies? **Join our Workday Consulting team** At Alight, we believe a company’s success starts with its people. It’s why we’re so...

  • Operational Technology Capability Specialists

    4 weeks ago

    South Canberra, Australia ClearCompany Full time

    Overview An Operational Technology Capability Specialist is responsible for leading and being part of a team for the management, maintenance and sustainment of ASIS's operational technology systems. These include but not limited to Communication systems, Technical Surveillance, and Signal Exploitation capabilities and tactical support for operational...