Administration/customer Service Assistant

2 weeks ago

Gepps Cross, Australia Snooze Full time

**Find your dream job at Snooze**

We inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are extra proud of the reputation we've built over the last 50 years in business.

**The role**:
Snooze **Gepps Cross** is seeking an Administration/Customer Service Assistant. The main duties of this role include coordinating customer deliveries and managing customer enquiries relating to the delivery of goods.
- Manage paperwork and data entry for goods receipt, invoicing
- Keep tabs on all orders and be able to advise customers on the status of their order and follow-up queries
- Answering phones
- General office duties
- Liaise with the warehouse manager
- Manage all after-sales service enquiries with empathy and attention to detail

**To be considered for this role you must have**:

- A minimum of 2 years’ experience in administration/customer service is preferred
- Excellent written and verbal communication and interpersonal skills
- Must have great customer service skills
- Excellent time management skills and the ability to multi-task effectively
- Must have computer skills & knowledge (PRONTO experience is an advantage)
- The ability to prioritise and re-prioritise effectively
- Strong attention to detail
- Excellent personal presentation
- Must be hardworking, be able to work as a team member

**Perks of the job**:

- Above award salary based on experience
- Permanent part time position, days & hours negotiable
- Benefit from employee discounts on all our products
- Friendly and supportive team environment
- Partake in regular in-house training and development
- Enjoy the freedom of working autonomously, whilst being an important member of our team
- Be acknowledged for valued-based behaviours
- Above and Beyond service, and Service to the Field recognition.

At Snooze, we reward authenticity, being attentive, demonstrating respect, taking responsibility, and working together in the constant pursuit of improvement.

**If this sounds like your dream job, send along your resume soon

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