Head of Risk and Compliance

**Who is Plenti?**

Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.

We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 200 people based in Australia, Plenti is small enough so everyone can make a difference in their role, but we have very big ambitions as a team, as we go about building Australia’s best lender.

Plenti is a founder led business that launched in 2014 and is now listed on the ASX, with annual revenue of over $200 million and a loan portfolio of over $2 billion.

**Job Summary**

The Head of Operational Risk and Compliance will serve as a key strategic leader at Plenti, responsible for shaping and advancing Plenti’s risk management and compliance framework. Reporting directly to the Chief Risk Officer, this pivotal role involves designing, implementing, and coordinating a comprehensive risk and compliance program uniquely tailored to Plenti’s regulatory landscape and business objectives.

Your proactive communication skills will be crucial, as you will be responsible for conveying risk and compliance issues to executive leadership and the board. By leveraging your expertise, you will not only safeguard Plenti’s operations but also bolster its reputation as a responsible and compliant credit provider in the Australian market, fostering a culture of compliance and continuous improvement across the organisation.

**Key Responsibilities**:

- Develop, maintain, and manage the operational risk and compliance program at Plenti
- Collaborate with key stakeholders across the business to ensure a shared understanding of risk and compliance obligations
- Monitor changes within the regulatory environment, working with legal and relevant product heads to interpret obligations and establish suitable controls, testing, and reporting mechanisms
- Develop and manage policy changes and compliance registers across the organisation
- Partner with Learning and Development to produce and deliver relevant risk and compliance training, promoting a proactive compliance culture
- Conduct risk assessments and audits to identify gaps in control effectiveness and non-conformities, working with product heads to manage any ongoing issues
- Prepare and present reports at all levels of the organisation detailing the performance of compliance, controls, and incident management
- Assist with root cause analyses of operational incidents and recommend corrective actions
- Lead or assist in internal investigations related to risk and compliance issues
- Develop and maintain strong external relationships with key regulators and auditors
- Build and mentor a high-performing team of risk and compliance professionals
- Champion risk and compliance across the organisation, fostering a culture of continuous improvement
- Collaborate with business units to identify and manage functional and enterprise-level risk registers and controls

**Key Qualifications**:

- Bachelor’s degree in Business, Finance, Risk Management, or a related field
- 10+ years of experience in operational risk management, internal audit, or compliance
- Strong knowledge of risk assessment methodologies, control testing, and incident management
- In-depth understanding of the Australian regulatory landscape, including ASIC, OAIC, AUSTRAC, and ACCC.
- Proficiency in risk management and compliance tools and software
- Excellent analytical, organisational, and decision-making skills
- Proven experience in leading and developing teams
- Strong ability to manage cross-functional teams and influence stakeholders without direct authority
- Exceptional communication skills, particularly for conveying complex information clearly and effectively to executive and board-level stakeholders

**Key Competencies**:

- Proactive and organised approach to managing obligations and compliance
- Keen attention to detail with a proactive attitude toward risk identification
- Strong verbal and written communication skills
- Ability to foster strong working relationships both within Plenti and with external stakeholders
- Strategic thinker with the ability to translate data insights into actionable business strategies

**Reporting Relationships**: This position will report directly to the Chief Risk Officer.

**What's life like at Plenti?**

Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It’s a place where everyone can “make it happen” and share in the results and success. If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia’s financial eco-system for