Sales Coordinator

**Job Description: Sales Coordinator**

**Position**: Sales Coordinator
**Location**: Iron Creek Bay Estate
**Reports to**: Sales Manager

**Overview**:
Iron Creek Bay Estate is seeking a motivated and detail-oriented Sales Coordinator to assist our Sales Manager in driving sales growth and delivering exceptional client experiences. The Sales Coordinator will play a key role in supporting the sales team, coordinating events, managing client inquiries, and ensuring smooth sales operations.

**Key Responsibilities**:

- **Support Sales Manager**: Assist the Sales Manager in day-to-day sales activities, including preparing proposals, contracts, and presentations.
- **Client Communication**: Serve as a primary point of contact for clients, responding to inquiries, providing information, and managing correspondence to ensure client satisfaction.
- **Event Coordination**: Coordinate the planning and execution of client events, including weddings, corporate events, and special functions at Iron Creek Bay Estate.
- **Sales Reporting**: Maintain accurate records of sales activities, generate reports, and track sales performance to support strategic decision-making.
- **Booking Management**: Assist in managing bookings for events and accommodations, ensuring all details are accurately logged in the system.
- **Liaison with Other Departments**: Collaborate with operations, food and beverage, and other departments to ensure seamless event execution and customer satisfaction.
- **Follow-up with Leads**: Track and follow up on sales leads, ensuring timely communication and conversion of inquiries into bookings.
- **Database Management**: Maintain and update customer and prospect databases, ensuring all information is accurate and up to date.
- **Assist with Marketing**: Work with the marketing team to support promotional efforts, including assisting with social media content and other marketing initiatives.
- **Administrative Support**: Provide administrative support to the sales team, including scheduling meetings, preparing documents, and organizing sales materials.
- **Customer Service**: Handle client feedback, resolve any issues, and ensure a positive customer experience from inquiry to event completion.

**Qualifications**:

- **Experience**: Minimum of 1-2 years in a sales support, event coordination, or administrative role. Experience in hospitality or event management is a plus.
- **Education**: Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field preferred.
- **Skills**:

- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of CRM systems and sales tools is a plus
- Attention to detail and ability to work under pressure
- Strong customer service orientation
- **Personality**: Positive, proactive attitude with the ability to work both independently and as part of a team.

**Benefits**:

- Competitive salary
- Opportunities for growth within the company
- Access to Iron Creek Bay Estate’s exclusive events and experiences
- Supportive work environment with a focus on professional development

**Job Types**: Full-time, Part-time

Pay: $30.00 - $35.00 per hour

Expected hours: No less than 24 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hobart, TAS 7000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person