Manager Operational Assurance

2 weeks ago

Brisbane, Australia Queensland Health Full time

**The role**: Manage and analyse the ongoing operational performance of Infrastructure delivery by developing, implementing and maintaining workforce and operational business plans and ensure close collaboration with other dependent teams within the Technology Services Branch. Duties include:

- Work with Vendors to identify solution capabilities and assure strategic alignment.
- Consult, negotiate and communicate with system stakeholders and ICT professionals to promote shared and consistent understanding and acceptance of the ICT issues and proposed solution.
- External Access and voice service solutions
- Enterprise Network, both Wide and Local Areas
- IP Telephony, Session Initiated Protocol (SIP) connectivity, Telecommunications termination infrastructure and Session Border Controller solutions including Quality of Service models and least cost routing for voice carriage.

Furthermore, you will be an analytical problem solver, with an innovative and influential approach. Your exceptional interpersonal and communication skills will enable you to negotiate, consult and influence to contribute to outcomes, whilst having the ability to build and maintain effective working relationships with stakeholders at all levels of the organisation.Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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