Customer Success Manager
4 days ago
Paramount is a global media & entertainment organisation with some of the best known and loved brands in the world. Employing over 1,700 people locally, and a further 25,000+ globally, we deliver premium content through multiple platforms for the young (and the young at heart of course).
We pride ourselves on creating content that gets people talking. What’s more, you’ll find all these great shows (and more) on our free-to-air channels (10, 10 Peach, 10 Shake, 10 Bold), subscription channels (MTV, Nickelodeon, Nick Jr., Comedy Central), our digital platform 10 Play and our new subscription video on demand service Paramount+.
**Enough about us What you’ll do as a Customer Success Manager**:
As one of our Customer Success Manager’s at Paramount you will have amazing opportunities to work with & collaborate with some of the worlds most iconic, innovative and successful brands.
Managing your very own portfolio of fantastic clients, this role is all about maintaining & developing mutually beneficial relationships. You’re an integral part of your clients digital jigsaw, you’ll be seen as the ‘go to person/the trusted digital adviser’ providing your clients with data driven insights that’ll best help them understand how best they can optimise their digital investments across all of 10’s screens.
It’s also worth noting that the portfolio that you’ll inherit is performing exceptionally well and you will become a key part of an already overachieving digital team
What are we looking for in a Customer Success Manager? What’s really important?
- Media sales experience, ideally 12 months+
- Excellent stakeholder management skills
- Genuine passion for television and digital content
Why Paramount?
I suppose we could just list the numerous benefits we offer to all of our employees? Yes, of course we could However, for now we'll just leave you with how our employees feel about us:
- 92% of our employees stated they would highly recommend Paramount to a friend (Glassdoor)
- Our employees have awarded us a 3.9 star rating on Seek Company Profiles, only the highest star rating in the media sector
- 
					
						Customer Success Manager
2 days ago
Pyrmont, Australia ClickView Full timeDrive relationships and enhance video learning experiences for schools - Join a passionate, high-performing and motivated Customer Success team at a worldwide leading educational video company - Permanent full time role, located in Sydney, working from home and in the office - the successful applicant must also be available to travel throughout their region...
 - 
					
						Customer Success Manager
2 days ago
Pyrmont, Australia Network 10 Full timeSeeing responsibilities and competencies laid out on paper can be confronting, sometimes imposter syndrome can creep in and mess with your confidence. Please know that we list items to give you an opportunity to show us your potential and how you can grow and transform with us. Your ability to demonstrate that you can develop the required capabilities for...
 - 
					
						Senior Manager, AI Solutions Customer Success
2 weeks ago
Pyrmont, New South Wales, Australia Thomson Reuters Full time US$125,000 - US$175,000 per yearReady to lead a high-performing team that helps customers realize the full value of AI? We're looking for a strategic, customer-obsessed leader to own post‑sales success across our portfolio of AI Solutions.In this role, you'll guide a team of Customer Success Managers to drive adoption, utilization, and expansion, align outcomes to business goals, and...
 - 
					
						Business Services Manager
2 weeks ago
Pyrmont, Australia Success Resources Full timeHaving been established for over 20 years, our company provides invaluable services to the community by bringing people of influence to the public in seminars and conferences. Highly values driven, we are seeking a leader who shares our ethos and wants to contribute to an organisation making positive change in peoples lives. Tasks - providing high level...
 - 
					
						Systems Lead
4 days ago
Pyrmont, Australia John Holland Full timeSydney, NSW, AU, 2009**About John Holland**: At John Holland, our purpose is simple, we transform lives with everything we do. John Holland is about people — our customers, our employees, and the communities in which we work. That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the...
 - 
					
						Customer Screening Manager
1 week ago
Pyrmont, New South Wales, Australia The Star Entertainment Group Full time $150,000 - $165,000 per yearThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...
 - 
					
						Customer Service Specialist
4 days ago
Pyrmont, New South Wales, Australia efm Logistics Full time $60,000 - $90,000 per yearIf you think a career in logistics is about booking a truck from A to B, think again.As Australia and New Zealand's largest and leading fourth party logistics provider (4PL) we're a bit different from the rest of the industry. We use proprietary technology to gain deep visibility into customers' supply chains. Drawing on our relationships with 200+ carriers,...
 - 
					
					
Pyrmont, Australia Network 10 Full timeParamount is a global media & entertainment organisation with some of the best known and loved brands in the world. Employing over 1,700 people locally, and a further 25,000+ globally, we deliver premium content through multiple platforms for the young (and the young at heart of course!). We pride ourselves on creating content that gets people talking....
 - 
					
						Customer Service Specialist
5 days ago
Pyrmont, New South Wales, Australia efm Logistics Full timeAt the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.As an independent service provider, we create...
 - 
					
						Account Manager
2 days ago
Pyrmont, Australia ClickView Full timeDrive relationships and enhance video learning experiences for schools - Join a passionate, high-performing and motivated Customer Success team at a worldwide leading educational video company - Permanent full time role, located in Sydney, working from home and in the office - the successful applicant must also be available to travel throughout their region...