Des - Pre Employment Facilitator

2 weeks ago

Melbourne, Australia atWork Australia Full time

**Job Description**:
Our Pre-employment Trainers are responsible for delivering non - accredited health coaching and work preparation programs in line with the needs of DES operations.

**Key responsibilities will include**:

- Delivery of health coaching and pre-employment programs in line with designed materials via face to face and virtual online classrooms;
- Collaborate closely with clients and all stakeholders to ensure clients achieve progression towards employment goals;
- Complete attendance records and other admin tasks to ensure compliant record keeping;
- Engage with site operations to ensure appropriate referrals are made for upcoming programs;
- Provide Welcome Contacts to all referred clients prior to commencement to ensure high engagement;
- Liaise with clients, consultants and employer engagement teams to develop and foster positive and constructive relationships.

**Qualifications**:
**Attributes and Experience**:

- Motivation and drive to provide excellent customer service and work to targets;
- Ability to motivate and encourage our clients to participate and complete programs;
- Proven experience working with targets and KPIs;
- Intermediate skills in the use of the Microsoft Office computing package;
- Previous employment services experience will be highly regarded, (although not essential);
- Current police clearance no greater than 6 months old (or ability to obtain).
- Certificate in Training and Assessment (TAE) would be advantageous however not essential

Additional Information

Our core values are always at the heart of the work that we do every day:

- We act with **integrity**. We are honest, ethical, and transparent. We inspire trust through open communication;
- ** People** work together. We enable each other to thrive within a culture of collaboration, fun and high performance;
- We take pride in delivering an exceptional and seamless **customer** experience each and every time;
- ** Quality & Innovation** is at the forefront of our thinking. We have the courage to actively seek new opportunities and continually improve;
- We embrace **sustainability** across all aspects of our business including financial performance, service; design and delivering meaningful outcomes for our team, our customers and the communities that we work in.

To have a confidential discussion about the role please contact Tammy via 0428 575 220.

**You are welcome here.**

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join IPAR, we want you to bring your whole self to work - and we value your unique contribution.
- MedHealth is committed to providing a safe and healthy work environment for all staff. Your vaccination status may be discussed as part of the recruitment and selection process._

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