Test Lead

Test Lead

**How will I help?**

HealthPoint Claims is a high-performing platform that processes real-time eligibility, claims and settlement connecting Health & Care Payers, Providers and Customers.

Our team is responsible for the design, build, testing and support of software that we deliver to our healthcare clients in Australia. To support our growth, we are expanding our software development team.

As the QA/Test Lead, you will oversee all quality assurance deliverables. Your role will encompass comprehensive test planning, scoping, strategy development, and ensuring the quality delivery of digital solutions within the company. **Experience in Health Payments or Merchant Payments would be a significant advantage for this position.**

In this role you will:

- Be accountable for all Quality assurance deliverables for the agile Release Train.
- Leading and mentoring a team of quality assurance engineers, providing guidance, training, and support to ensure the highest level of performance and productivity.
- Developing, implementing, and managing quality assurance policies, procedures, and standards to ensure compliance and customer requirements.
- Collaborate with project team and other stakeholders to define quality requirements, specifications, and acceptance criteria from a testing perspective.
- Participate in programme-level discussions for rapid assessment, backlog prioritisation, and planning testing activities.
- Be responsible to produce Test Strategy, Test Plan and Test Completion reports for to align with programme release plans and delivery methodology.
- Set up quality assurance reporting and dashboards that can be used for reporting and to analyse to identify patterns, root causes and opportunities for continuous improvements.
- Support the squads manage the secondary testing and support engagements and manage dependencies with project teams, external vendors, and external teams.
- Support the squads with Defect management, including participation/driving the defect triage calls.
- Be accountable for setting up squad level and project/program/release level status reports and dashboards.
- Be accountable for setting up the Test Automation roadmap for the release train and make sure that it is executed successfully.
- Planning and prioritisation of automation efforts based on project/release work and availability of resources.
- Conducting regular reviews and assessments of automation framework and scripts to ensure relevance, quality, reliability, and maintainability.
- Monitoring and analysing test automation metrics and results to identify issues and improvements.

**What's in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world's great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

**What do I need?**
- Minimum of 10+ years of experience within the Quality Assurance, with at least 5 years of experience of experience as Test Lead/Manager.
- Strong technical and analytical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
- **Experience in designing and implementing test automation solutions is highly desirable.**:

- **Substantial experience working in a large and complex organisation in the financial services or banking industry.**:

- Well-developed communication, negotiation, and interpersonal skills to enable effective interaction with stakeholders at all levels (including external and internal Suppliers). This includes proven experience building successful relationships across teams and suppliers to effectively manage critical path dependencies and escalations.
- Solid understanding of testing tools like Playwright, Selenium and Postman will be of great advantage.
- Experience in one or more Agile methods, including Scrum, Kanban, SAFe, etc. Professional Agile certification is highly desired.
- Experience in QA/Test management in an Agile-Waterfall development environments.
- Demonstrated ability to build, implement and direct quality assurance principles and maintain the quality of delivery.
- Knowledge of all quality areas including performance, security, accessibility, and operational acceptance.

**What is it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futur