Customer Service Representative

1 week ago

Macquarie Park, Australia Page Personnel Full time

Luxury Retail Brand
- Onsite Parking at Macquarie Park

**About Our Client**:
This luxury goods retailer is a brand you know. They are a global business, over 100 years in the making. As an employer they can offer you:

- Onsite parking at Macquarie Park
- Multiple career development opportunities and pathways
- Diverse and inspiring colleagues and approachable leaders
- A strong focus on both DE&I and sustainability
- Discounted products
- Flexible working

Reporting to the customer service manager, your role will involve servicing any after sales queries for retailers and direct customers. This could include:

- Responding to customer calls in a timely manner
- Updating the CRM with accurate information
- Receiving products for returns and noting their condition
- Working closely with internal stakeholders as required

**The Successful Applicant**:

- Excellent communication skills - verbal and written
- Strong attention to detail
- Intermediate computer skills
- Strong team player
- Passion for exceeding customer expectations

**What's on Offer**:
In return they can offer you:

- Competitive salary package - $65k plus super
- Onsite parking at Macquarie Park
- Multiple career development opportunities and pathways
- Diverse and inspiring colleagues and approachable leaders
- A strong focus on both DE&I and sustainability
- Discounted products
- Flexible working

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