Relationship Manager

**Req ID**: 98107
**Department**: DSI Diversified Industries
**Division**: Australia Commercial
**Location**: Parramatta
About Us
If you’re looking for more impact in your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It’s how we give our clients the tailored insights and solutions they rely on. And it’s how our Diversified Industries relationship managers share in more of the passion and success of their customers.
About the Role
Working with a dedicated Assistant Manager, you’ll be managing and growing relationships with the owners and decision makers of some of our largest and most sophisticated customers in the commercial mid-market across a diverse range of industries.
Solving complex challenges, you’ll build deep technical expertise across banking products such as working capital financing, trade finance, cash management and trade facilities. You’ll also develop breadth, with exposure to customers with a national presence all with unique needs.
Diversified Industries is a targeted growth area of ANZ’s commercial strategy, backed by a supportive, results-driven leadership team and investment in new systems and technologies. This is a great opportunity to take the next step in your commercial banking career, setting yourself up for the many pathways within our commercial division or into other areas of ANZ such as our institutional bank.
**Role Type**: Permanent
**Role Location**: Parramatta
**Work Hours**: Full-time
What will your day look like?
Managing a portfolio of Diversified Industries customers with a customer-centric approach
Collaborating with Product Partners and the broader credit team to structure deals
Working closely with lending services to minimise provisions
Building valued relationships with operations teams to build efficiencies and minimise non lending losses
Managing compliance and assessing both new and existing transactions
Adhering to Group Audit requirements, meeting QA and Audit compliance standards, and ensuring all matters raised are addressed in a timely and efficient manner
Demonstrating mastery of your specialisation, skills and capabilities within the Commercial mid-market & specialist segment domains
Developing and maintaining a strong awareness of industry, key trends, economic trends and market forces.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Ability to build long-term client relationships supported by best of class customer satisfaction outcome
Excellent communication and interpersonal skills to engage C-suite executives, business owners, and financial decision-makers.
Strong understanding of Commercial mid-market banking products (e.g., working capital financing, trade finance, cash management, trade facilities) and ability to analyse financial statements,
Ability to identify financial opportunities for clients and recommend appropriate banking products and services.
Ability to negotiate and structure complex and customised banking deals.
Proficiency in evaluating the credit risk and managing the lending process, including structuring credit facilities.
Knowledge of regulatory requirements, risk management principles and how to mitigate risks
Experience in leading teams, and ability to work with senior management Problem-Solving
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
11/07/2025, 11.59pm, (Melbourne Australia)