Customer Field Technician in Central Coast

2 days ago

Newcastle, Australia nbn™ Full time

Job Expectations

Job Expectations

Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help

A bit about your role

As a Customer Field Technician, located in Newcastle/New South Wales,, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.

Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:

- Cabling installation (copper and fibre) including jointing, jumpering and splicing
- Customer premises installation of nbn Customer Premises Equipment (CPE)
- Fault diagnosis and repair of nbn cabling networks and nbn CPE
- These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.

A bit about you

A large part of this role is working in customer’s premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.

We will be looking for:

- Current & clean Driver’s Licence
- Strong and personable communication skills, both written and verbal
- A focus on delivering customer and service excellence

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world
- Click here to see our list of employee benefits

and why we're recognised as a WORK180 Endorsed Employer for Women.

) and we will adjust to meet your needs.

Where to from here?

Worker Type

Permanent

Time Type

Full time

Field Base Location

Central Coast

  • Customer Field Technician

    1 week ago

    Newcastle, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located on the Central Coast NSW, you will play a vital...

  • ▷ (8/10/2025) Senior Field Technician, Central Coast

    4 weeks ago

    Newcastle, Australia NBN Co ltd. Full time

    Senior Field Technician, Central Coast page is loaded## Senior Field Technician, Central Coastremote type: Field Workerstime type: Full timeposted on: Posted Yesterdayjob requisition id: 239740# **Job Expectations**As part of a field service team, you’ll discover a diverse and dynamic workplace where no two days are alike. You’ll enjoy a wide...

  • Customer Field Technician

    2 weeks ago

    Newcastle, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, you will play a vital role working on Customer Service...

  • Senior Field Technician, Central Coast

    1 week ago

    Newcastle, New South Wales, Australia nbn® Australia Full time $90,000 - $120,000 per year

    Job ExpectationsAs part of a field service team, you'll discover a diverse and dynamic workplace where no two days are alike. You'll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.  As the Senior Field Technician, located...

  • Technician - Newcastle/central Coast

    2 days ago

    Newcastle, Australia Billi AU Full time

    Newcastle / Central Coast Area - $70-$80K + superannuation - Vehicle + Laptop + Mobile Phone provided **About Billi** Billi is a leading provider of superior instant filtered boiling, chilled and sparkling water systems in Australia. We are fully committed to ensuring that our customers receive the best possible quality of products and services. **About...

  • Application Administrator

    3 weeks ago

    Newcastle, Australia Central Coast Council Full time

    Do you enjoy fostering relationships and have experience providing technical support services for critical applications? This is your chance to Rewrite the Future with us. - Join a vibrant team dedicated to enhancing community services through technology. - Collaborate with diverse stakeholders to align business requirements with system functionality. -...

  • ▷ (Urgent Search) Lead Civil Designer

    7 days ago

    Newcastle, Australia Central Coast Council Full time

    Overview Are you ready for the next step in your career? Help us shape the future of our community’s infrastructure with projects that make a real difference in the community! - Permanent Full Time role - Lead diverse civil engineering projects supporting the Central Coast community - Utilise your expertise in road and drainage design to make a tangible...

  • Lead Operations Engineer

    2 weeks ago

    Newcastle, Australia Central Coast Council Full time

    Lead Operations Engineer – Water and Sewer Directorate Overview Do you want to lead the delivery of critical services to the community? Do you love to lead a team of professionals in identifying unique solutions to problems? We are currently seeking a new Lead Operations Engineer to join our Water and Sewer Directorate. Responsibilities - Lead teams in...

  • Change And Communications Specialist

    1 week ago

    Newcastle, Australia Central Coast Council Full time

    Do you have a commitment to driving effective change and communication strategies to support digital transformation? This is your chance to Rewrite the Future with us. - Facilitate training programs and develop user-friendly documentation for new systems. - Engage stakeholders and foster readiness for organisational change. - Collaborate with...

  • Crew Leader Aquatic Operations

    2 weeks ago

    Newcastle, Australia Central Coast Council Full time

    Are you ready to dive into a leadership role that makes a real impact in your community? We're looking for a passionate and experienced Crew Leader Aquatic Operations! If you thrive outdoors, enjoy leading teams, and take pride in maintaining aquatic environments, this is your chance to step into a role where your skills and leadership truly...